Kindly check your DM and respond back for further assistance and support
Cheryl Peacock@chezzall
@DPDUK___ hello can i have some help please.
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DPD
77 posts
DPD retweetledi
@DPDUK___ What is the point of you sending me my delivery slot AFTER the slot.
09.30 - 10.30 slot
Message sent at 10.32
So no one home.
No one is home tomorrow and the goods are perishable. This is really bad service from Portsmouth.
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DPD retweetledi
@DPDUK___ the front runner in the terrible service 2026 awards - a courier business incapable of delivering. Seems like drivers are liars. Woeful customer support - gutted my supplier chooses this shocking excuse of a business - actually a worse experienced than EVRI - awful
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@lisageraghty12 Kindly follow back and send us a direct message with your reachable WhatsApp number so that I can connect you with one of our customer service team for further assistance and support.
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Hi Lisa, we’re really sorry to read this — especially given these were emergency medical supplies. Please could you follow back and DM us your full address, phone number, and tracking number so we can urgently investigate what happened on Friday and arrange immediate redelivery? x.com/lisageraghty12…
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Hi Mark,we’re really sorry for the delay and the lack of updates on your parcel.We understand how frustrating that message can be.Please send us a direct message with your tracking number and full delivery postcode so we can look into this right away and provide a detailed update
mark@schellm2012
@DPDUK___ my delivery keeps saying "Your parcel has been delayed due to an unexpected issue". There has been no update either.
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DPD retweetledi
@DPDUK___ hi how do i get the parcel weight of an item you delivered? It's missing an item and the seller is saying it must have been included.
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Hi, We’re sorry to hear an item is missing from your parcel. We record the parcel weight provided by the sender at the time it enters our network, and we can review this for you. Please send us a direct message with your tracking number and full delivery postcode so we can look.
marc berry@marcknuckle
@DPDUK___ hi how do i get the parcel weight of an item you delivered? It's missing an item and the seller is saying it must have been included.
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Hi, We’re really sorry to hear about your experience and completely understand your frustration. Kindly DM us your full name, contact details, and any reference number related to your complaint so we can urgently follow this up and ensure it’s resolved as soon as possible. ^Chloe
m@MillsyStives
@DPDUK___ Company a joke. I made a complaint and nobody given got back to me
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@BronwynMagor Kindly send us a direct message with your reachable WhatsApp number so that I can connect you with one of our customer service team for further assistance and support.
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Hi Bronwyn,We’re really sorry to hear how frustrating this experience has been — especially after two failed delivery attempts.That’s certainly not the level of service we aim to provide.Please could you send us a direct message with your full address and parcel reference number?
Bronwyn Magor@BronwynMagor
@DPDUK___ I am beyond frustrated. Two days in a row “ Harpreet “ was meant to deliver. I have the app as well as what3words and a photo of my location and both days I get the message that unable to deliver as I wasn’t home ( a lie) with a photo of an unknown location.
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@reporternewton Hi Simon, kindly check your DM and respond back for further assistance and support.
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Hi Steph, we’re really sorry to hear about this experience. We understand how frustrating repeated failed deliveries can be,especially when communication isn’t clear.Please follow back and send us a DM with your parcel number and address details so we can look into this urgently.
Steph Bradley@StephBradl72151
@Tikioo7 @DPDUK___ Same. Third time. Same driver. DPD totally disinterested and rude when you call. They said to me ‘they don’t open driveway gates’. 🤷🏼♀️ We are clearly meant to be clairvoyant at their imminent arrival! Or sit and wait at the gate for an hour.
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DPD retweetledi
@DPDUK___ if you paying drivers for redelivery, think again. They might be swindling you. How can a delivery be a miss without ringing the doorbell, just taking a photo of the door 2ft away. I'm waiting to hear the doorbell ring, next I receive an email of missed delivery.🤬
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Hi there. Our goal is to ensure that you get the correct assistance. Please follow back and send us your WhatsApp phone number and more details about what happened. We will wait for your response.
^Keith
Jess🐾@bladdercrap
@DPDUK___ No need to follow back thanks.
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@bladdercrap Hello, kindly follow back and send us a private message for assistance and support.
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DPD retweetledi
Hello there!
Thank you for contacting us.
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address:
Thank you.
^Keith
Jess🐾@bladdercrap
@DPDUK___ Your driver was supposed to deliver my medical supplies yesterday but failed to do so. You need to prioritise medical supplies not let the driver just go home. I could see him on the map locally then heading back to the local depo!
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Hi there. Our goal is to ensure that you get the correct assistance. Please follow back and send us your WhatsApp phone number and more details about what happened. We will wait for your response.
^Scott
Jason scargill@JasonScargill
@DPDUK___ Well.. sent a private message as requested.. got a call back on WhatsApp gave him the details he'd asked for ,said hed get right back to me ..and just like magic .. never got back to me
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