@dutweets My room is apparently a DU dead zone. Raised a complaint about poor indoor coverage. Got a generic "we'll look into it" reply. Still waiting. More than a week later.
@duCares i need ur urgent assistance as i requested my internet to be moved but i havent been contacted by your technical support when are they going to fix issue request number 1-626795583776
@dutweets
I recharged AED 40 on my du prepaid number 2 days ago, but I still haven’t received the balance or benefits. Can you please check and resolve this issue ASAP? #du#UAE#CustomerSupport
@duCares@dutweets My du number is not getting any network outside UAE (Egypt) and I cannot receive OTP. WiFi Calling is not working. I need urgent support please.
@duCares again i am struggling to get my disney plus activation and customer care is taking ages and always finding silly excuses.
Can someone sensible person handle my query.
@dutweets
الصراحه كل مره اندم اني خطي دو لانه الذل يلي يصير معاي السبب خدمة العملاء مو طبيعي ، الواحد لو يحول خطه على اتص…ات اشرف له بكثير عشان اغير الشريحه eSIM من تلفون لي تلفون خلوني انذل ٥ أيام بين الاتصال والأفرع حسبي الله
Get 50% extra balance on every recharge through the du Pay app. 📲
Recharge AED 20 → Get AED 30
Recharge AED 40 → Get AED 60
Recharge AED 100 → Get AED 150
Download the app and recharge today. 🙌
@dutweets you really need to fix your services ... complained twice.... fix your services in Al riyadh city please... and I am canceling my plan and at this point I don't care if I paid double the amount.