Chris Ó'Conchúir

@TFIupdates I need to know if the 07:30 47 bus TO Belarmine will be running as scheduled today. If not, I need to make alternative arrangements immediately.

@TFIupdates 82. Due now at stop 371 has disappeared from the real time. Where is it?

@TFIupdates So nothing will be done. Got it.

@Darktechmage Thank you for replying with that info. Please reach out here via DM with some contact details, full name and email will do and we can raise this with the transport operator for you. Regards, MF

@TFIupdates 82, due at stop 494 at 17:54. Is it running?

@TFIupdates It showed up at 18:04. Why was it not updated on the real time? Why was it not tracking?

@Darktechmage Hi Chris, thank you for reaching out. The 82 was scheduled to run and be with you at 17:54, please confirm if the bus has shown, if not we can look into this further. Regards, MF

@TFIupdates All noted in my previous tweets. It goes beyond inconveniences. It's a chronic problem that does not seem to ever get better. I dot understand how this is in any way acceptable.

@Darktechmage Hi Chris, thank you for your message. Our apologies for any inconveniences. If there are particular issues please confirm the routes, stop number and times of the issue we can look into this further for you. Regards, MF.

@TFIupdates 82 due around 9:28. Where is it?

@TFIupdates A 20 sided die is more accurate than your systems most days. I'm constantly late for work cause TFI can't provide any accurate information. How is that in any way acceptable?

@Darktechmage Hello Chris, we updated our internal tracking systems regularly, and the real time should reflect on the TFI Live app. There can sometimes be a delay before this change appears. Thank you for your patience and understanding, Kind Regards, AF

@TFIupdates Cool, so why was that not noted on the real time? If the bus left at 9:24 and was still saying 1 min at 9:30. That would imply that it hadn't come yet.

@Darktechmage Hello Chris, upon checking the outbound service for 9: 20 arrived at you stop at 9:24 and the next one arrived at 9.42. Many thanks, AF

@TFIupdates That wasn't my question. What happens to the 82 due around 9:28?

@Darktechmage Hello Chris, thank you for your message. The 82 is scheduled to arrive in 20 minutes at stop 371. Kind regards, AF

@TFIupdates Don't thank me for my patience AF, cause I don't have any. I want to know what happened and I want to know why when I asked earlier, you ignored my question.

@Darktechmage Hello Chris, we are checking with the inspector regarding your query and will reply to you once we have the information. Thank you for your patience. Regards, AF

@TFIupdates stop 447. 11 that was due has disappeared off the "real time". Where is it?

@TFIupdates What happened to the bus that was due but didn't show up?

@Darktechmage Hello Chris, thank you for your message. Upon checking the 11 service will arrive in 18 minutes at stop 447. Many thanks, AF

@TFIupdates So you're saying that your real time app was not tracking correctly and was not displaying the times correctly. It took you nearly 8 hours to provide information and I still had to paraphrase it. How is this in any way acceptable?

Hello Chris upon further checking, the 09:07 arrived at stop 371 at 09:18, slightly behind schedule and departed at that stop at 09:20. We can also confirm that the 09:34 service, reached stop 371 at 09:41 and departed at 09:43. We'd also like to confirm that there is no 09:28 service at this stop. Regards, TM.

@TFIupdates C1, due now at stop 371. Where is it?

@TFIupdates Its been 4 hours since I asked for clarification. Do you have any more information yet?

@Darktechmage Hi there, thank you for getting back. We have contacted the transport operator and will update you as soon as we have more infromation. Regards, TM.

@TFIupdates Can I please have clarification?

@TFIupdates Please clarify. So did the bus due at 9:28 arrive at 9:20 or 9:43 and if it was 9:43, What happened to the bus that usually is due around 9:40?

@_Ask_Help_9 Who are you now?

@TFIupdates Why was it cancelled and why was it not noted on the app?

@Darktechmage Hi Chris, thank you for your message. Unfortunately that C1 was cancelled this morning. Our apologies for this inconvenience. Regards, MF.

@TFIupdates What happened to the C1 due at the stop at 9:28?

@Darktechmage Hi there Chris, the next C1 is due to arrive at the stop 371 within the next 3 minutes. Regards, TM.