David Spiro MD, MPH

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David Spiro MD, MPH

David Spiro MD, MPH

@David_ReelDx

Co-founder & Chief Medical Officer @ReelDx Passionate about the applications of our secure, real pt video platform for meded & beyond. Create, Store, and Share.

Portland, Oregon Katılım Ekim 2013
14.1K Takip Edilen18.6K Takipçiler
David Spiro MD, MPH
David Spiro MD, MPH@David_ReelDx·
@AC360 @CNN @andersoncooper Anderson this piece moved me. I am so sorry for your loss. Love between family and friends is really all that matters. Sending positive thoughts your way.
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David Spiro MD, MPH retweetledi
Cowboys'30
Cowboys'30@30_cowboys·
Why does the Chair of Emergency Medicine at OHSU still have a job when he's being investigated for embezzlement and has sexual relationships with his residents? What is CEO John Hunter hiding? @OHSUNews @OHSUEmergency @thelundreport @Oregonian @acgme
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ClearAction / Lynn Hunsaker, CCXP
A8 Make sure all relevant parties in your company are receiving insights from customer advisory board conversations; re-think "relevant": legal, facilities, HR, safety etc. all have vested interest more than we typically think #cxchat
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Julia Alena
Julia Alena@JuliaAlena·
Thanks for sharing with others @jennysuedempsey - hoping the folks @Chewy make sure Juliet knows how her amazing #CX had a BIG impact. #custexp #CustomerService #CustomerExperience twitter.com/jennysuedempse…
Jenny Dempsey@jennysuedempsey

I love this story from @JuliaAlena where she ran into an issue with @Chewy and they not only fixed the issue but sent her this sweet card in the mail with hand-drawn images of her pets. Way to go, Chewy #CustServ #CustExp #CX #PetsRule #Pawsome

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Julia Alena
Julia Alena@JuliaAlena·
Greetings #CXChat happy to actually participate. We love our CAB @ReelDx !
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Julia Alena
Julia Alena@JuliaAlena·
A1: Our primary reason for establishing a CAB was to gather deeper insights into how educators were using the @ReelDx library to improve student engagement #CXChat - they have huge input on product roadmap!
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Julia Alena
Julia Alena@JuliaAlena·
A2: We find our CAB also gives us visibility into trends in education (market) - these early insights contribute to strategic decision-making about what our customers will want in the future #CXChat
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Julia Alena
Julia Alena@JuliaAlena·
A3: When considering possible CAB members include customers across market segments and spectrum of excitement about your product...those who love it to your worst critics. #CXChat
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Julia Alena
Julia Alena@JuliaAlena·
A4: Be sure your CAB actually sees that their feedback is having an impact. Close that loop! And demonstrate gratitude by highlighting them at every opportunity. @ReelDx we do customer innovation "spotlight" videos and share broadly with our community.
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Julia Alena
Julia Alena@JuliaAlena·
A7: @ReelDx completely re-designed our student-facing product based on CAB feedback from faculty wanting the ability to control the student "experience" with our content. Resulted in significant increase in number of subscribers at each university #CXChat
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Julia Alena
Julia Alena@JuliaAlena·
Real patients are our best teachers. @ReelDx captures patient experience to train future healthcare pros. Visit reeldx.com #CX
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Jessica K. Willett, MD
Jessica K. Willett, MD@jkwillettmd·
It took me 3 student loans to pay for med school, apps, and residency relocation. Today, I officially have 2 of them paid off, with goals to be loan-debt free in the next three to five years. Best advice I ever got? Keep living like a resident once you're an attending. #LoanLife
Jessica K. Willett, MD tweet media
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