Derby City Council

@AccurateIdiot92 Hi Rob! We apologise for the actions shown in the video, we will look into it. Could you please fill in the complaint form on our website so this can be officially registered and sent directly to the relevant team? We will also raise it with them. myaccount.derby.gov.uk/en/service/fee… Thanks!

@DerbyCC Since when is it acceptable for bin men to leave our bins in the road? Fucking disgraceful

@thatjameswest Hi, James. Sorry to hear about this. Can you let us know which grit bins these are. We can't quite tell from the pictures you've sent. Thanks -GP

Hey @DerbyCC no grit bins in Peartree have any grit in them. A couple - including this one on Peartree Crescent - clearly haven’t been topped up since long before the cold snap as they were full of rubbish. I’ve already seen one poor old fella slip up today, can they be filled?

🟧AMBER WEATHER WARNING🟧 An Amber weather warning is in place for Derbyshire. We’re expecting heavy snow and dangerous travel conditions on Thursday 8 and Friday 9 January. You can find more advice and information on our Newsroom.👉orlo.uk/amber-weather-…

Amber warning of snow affecting East Midlands metoffice.gov.uk/weather/warnin…

@Derbyshirecc @MarkMarriot87 @cole_davesc66 @blaiklockBP Hi Mark, as we've said on several occasions, your complaint will need to go through our customer service team. You will need to follow up with them if you have any further concerns.

@MarkMarriot87 @DerbyCC @cole_davesc66 @blaiklockBP Hi Mark, we're very sorry to read this. Please get in touch with Derby City Council to discuss this matter. Thank you

Manchester taxis get their licences in Wolverhampton 75 miles away. Thousands of drivers not checked properly . Taxi drivers were / are involved in child trafficking and rape gangs.

@MarkMarriot87 @arrivamidlandsE @ArrivaUKBus Good afternoon Mark, as we've said (many times) in our private messages to you and detailed in our bio, X is not a customer service channel and we cannot process complaints here. Please use the proper channels on our website or the Arriva website. Thank you.

@arrivamidlandsE @ArrivaUKBus @DerbyCC This is the full, unedited video of your driver threatening, abusing and being extremely aggressive towards a vulnerable disabled adult that he left stranded in Derby City Centre, for no valid reason, on Friday 21st November 2025. As you have ignored me and failed to provide any solution to the issue I have raised multiple times in private since then, I have been left with no other choice but to upload this to social media for everyone to see. This video proves that what he has told his depot manager is a blatant lie, and I hope he suffers severe consequences that his actions deserve. This man is ableist and an extremely dangerous individual, and I warn everyone in Derby City to be careful approaching him.

UPDATE - 7:10pm, Friday 5 December. Searches at a property on Vulcan Street have now been completed and the area has been declared safe. Residents who were evacuated from the street and nearby roads can now return to their homes. derby.gov.uk/news/2025/dece…

UPDATE - 11am, Friday 5 December Homes remain evacuated in an area of Derby this morning whilst searches continue. Searches at properties in the Vulcan Road area of Derby are continuing this morning and a multi-agency response remains in place. derby.gov.uk/news/2025/dece…

We are assisting Derbyshire Constabulary with a large-scale precautionary evacuation on Vulcan Street in Normanton. You can keep up to date on our Newsroom, which we are updating with information as we receive it. orlo.uk/kLgR7

***UPDATE 11:30pm, 14/11/2025*** We are continuing to monitor the situation. Currently all public-access flood gates are open. Keep an eye on this post and on our website for updates.📷 derby.gov.uk/.../nov.../flo…

***UPDATE 10:06pm, 14/11/2025*** We have closed the floodgates on Sowter Road and by the Waterside Inn. The heavy rain has also led to lots of surface water which is causing some low-lying flooding around the city.

An amber weather warning is in place in Derby. Keep an eye on this post and on our website for updates. Sign up for flood warnings from the Flood Information Service.👉orlo.uk/9tHOU Find emergency contacts and advice on our website.👉orlo.uk/aMjZc

@MarkMarriot87 Hi Mark, we remove flags where they pose a clear safety risk and continue to review the situation. We’re working with police and partners through the Community Safety Partnership to monitor displays and ensure any reports of hate crime or harassment are properly addressed.

@DerbyCC Hello. When do you plan to remove the St. George’s Flags that are on every lamppost from Nottingham Road, Chaddesden towards Pentagon Island? These flags are being used as a symbol of violence, fear and division and to intimidate anyone who is "non-British" in the area.

@adamda30 Hi Adam, sorry to hear about your wife's accident. Can you tell us exactly which lights you're referring to and how they caused the accident? Thanks ~ HC

@DerbyCC my wife was involved in a car accident on burton Road 5 weeks ago. directly due to the new lights at burton Road/ring road. The queues from the city towards littleover are larger now than during the road works! What are you going to do about it????

@DentistWhoRuns Hi, there could be a few reasons for this. Sometimes this is because of what's in them and if this is the case we'll leave a tag. If you haven't received a tag there may be another reason. You can report it as missed on our website 👉 #page-1" target="_blank" rel="nofollow noopener">derby.gov.uk/environment-an…

@DerbyCC any reason why the black bin hasn’t been collected this week???

@cole_davesc66 @blaiklockBP @Derbyshirecc Hello David. Unfortunately this is a loophole that many make use of. We can monitor taxis registered and licensed by DCC but don't have the same powers with vehicles licensed elsewhere. We will look into any case that is affecting you if you privately message us with details.

@blaiklockBP And @DerbyCC and possibly @Derbyshirecc are giving Wolverhampton Plated Drivers contracts moving vulnerable children to school Rather than there own Plated Drivers.

@camnwisp Good afternoon Kerry, can you please directly message this account with details about your enquiry and we will pass it on to the relevant team

@DerbyCC why do none of your SEND team ever answer phones or emails? I have an urgent enquiry and as usual nobody is there to help. The whole department is an absolute joke.

Our phones lines are now up and running. We apologise for any inconvenience.

@DerbyHomes tenants with emergency repair requirements should call Carelink on 01332 642203. Deaf people can text on 07860 097426

Our phone lines are currently down! Anybody who needs to get in touch urgently regarding homelessness should call Careline on 01332 956606. Deaf people can email DCCcareLine@derby.gov.uk or text 07812 300177