That's what the current situation is. It's above our power of control but we are positive that it will be all ok again soon. Finding resources that can process the activity is what we are doing at the moment. We kindly ask you for your patience on this. Thank you.
During our sale on 'Black Friday' our server provider decided to change some 'routing' on their servers which caused inactivity for most accounts. Bad timing but fortunately our engineers are already looking for a solution. We will update you regarding this in this thread.
@likegrowers It’s almost 2 weeks now, I know there’s many moving into other services, if it’s much longer I’ll have no other option but to jump ship also. There’s not even a guesstimate in time here. 2 weeks a month 3 months?