Josh

Join me on Azza – trade crypto seamlessly on WhatsApp. useazza.com/JXE5S8

After five years of building @mono_hq, we’re excited to join Flutterwave and continue our mission of building world-class open banking infrastructure for Africa. Deeply grateful to our team, customers, and investors for believing from day one. Onward 🚀 More on our journey from seed to exit below.

I rushed my daughter to hospital at past 2am this morning. Needing to pay for lab tests and medication, I approached the cashier. This lady was sleeping comfortably, as though she was at home. I called her attention. She woke up briefly, mumbled a few words, and returned to sleep. It was hard. At some point, I decided to just stand and wait. She relaxed into her chair, dragged her duvet, and returned to what must have been blissful sleep. I stood there for 10 minutes weighing my options. Should I be angry and rant? Should I show empathy by understanding her situation? Eventually, the doctor was passing by and I reported to him. He approached her and she mustered the effort, albeit painfully, to finally attend to me. The doctor had been kind enough to proceed with emergency care for my child while I was sorting out the bills. Otherwise, we would have lost 15 minutes of valuable time to save a life, depending on what the ailment was. My daughter has been stabilised. We are still here. Hopefully, she will be fine. But, in between attending to my child and responding to passenger complaints on the time line and in my DM, I thought about that cashier and the attitude of night shift staff in a lot of businesses in our country. Something is not right. A night shift staff is expected to have taken care of sleep during the day. Take the hotels abroad, for example. The front desk staff are mostly not even allowed to sit. They stand all night behind their counters, attending to customers. And this practice cuts across a lot of other sectors outside hospitality. I can understand it if a doctor or nurse was catching a nap. Even they are expected to be alert, despite the tough nature of their jobs. But a cashier? I remember the number of times I have stayed in hotels here, where the 'receptionist' would bark at guests for disrupting their sleep because they needed something. "Why are you sleeping on duty in the first place?" "Oga, am I not a human being? Is this not night? Are you not supposed to be asleep yourself?" This is the most common retort I have heard. Then comes the gaslighting when you report to management. "You lack empathy, oga. Do you not feel for him/her? You can sleep, but you don't want another person to sleep?" I detest this. It is called SHIFT for a reason. That is your duty time. That is when you are supposed to do your job. An Egyptian front desk officer at the Pullman in Dubai, told me in 2018 when I asked why they had no chairs, that they are only allowed to walk around the lobby when they felt sleepy. But seats are not provided so that they don't get too comfortable on duty. That way, customers are guaranteed prompt attention when they need it. We must build a system of monitoring our on-duty personnel. At the NCAA, we are in the final stages of automating that process in my department. I do not want a situation where passengers are stranded at night, and our CPOs who are meant to be on duty would be answering my calls from home while claiming to be at the terminal. With automation, I can see where they are, real time. We must embrace a work culture that places the highest possible standards on night-shift staff. Those are crucial hours where time should not be lost. Customers/patients are most vulnerable at night, and should be guaranteed efficient and speedy attention. There is no emotional perspective to this. Work, if you must do it, must be done well. Happy New Year.

hey guys, it’s the last day of the month and year and we need your help..

@YukoNikumo GM

@DevJosh__ GM azza man 2

This lady had an accident since on Tuesday night and till now she’s still unconscious, her phone and bag was stolen at the point of the accident at Ajayi road ogba. She was left bleeding on her forehead for hours until I got to the area and called Lagos ambulance service and they came all the way from VI and we took her to urban hospital,ogba and I’ve been in charge of her. I don’t know her name and had to register at the hospital with my name. She’s down with a broken hand too and bruises all over her body Kindly retweet so it can get to her family

I can't believe this is a book stand😩🤯

@dieworkwear What's the lore behind those three wacky numbers on the back of your credit card?

One told me "This one you're bold like this" 😂😂😂 I for dey shake say you call me, as what?? Then proceeds to ask me for "something"

@SwingVisionApp is there any plan for an android app on the roadmap 🥲? I love the idea of being able to track my performance during games but I can't because I am a diehard android user.

EVERYONE, COME AROUND THE MUSIC STAGE.

Quite interesting how this tweet was able to kick off a chain reaction, and now we're opening act for an important event tomorrow at Devconnect. You can just do things :)

Our turn will come.😔 Read and subscribe: useazza.substack.com/p/the-azza-new…

I never really knew what 'bridging emerging markets' meant in practice, until 1 month ago, when we w/ @crecimientoar connected 🇦🇷@mantecafintech w/ 🇳🇬@useazza And now its happening. Azza in @EFDevcon $6M+ in tx volume in just 7 months, with $0 marketing Built on Lisk Base Celo

'I grew up in Nigeria where the ultra-rich and ultra-restricted live on the same street.' Meet @ToochukwuOkoro2 , founder of @useazza , who turned firsthand experience with financial exclusion into an AI-powered WhatsApp wallet bringing banking to millions across Africa. The future isn't out of reach anymore - it's just a text away. Ignition S4 Founders Series 🎬

Local man has bent the knee. We both knew we’d get married, so I played it cool like “no need for the proposal thing.” What she didn’t know was I had ideas. And a storyboard. A resplendent garden. A fake TikTok shoot. The genesis of a forever after. LFG! #ChidisTreasure ❤️😆💍

imagine you’re walking along and suddenly someone installs 16 GB of RAM on you

quick update.. traveled to Argentina for @JoinEdgeCity, participating in the @LiskHQ founders residency, the journey was about 46 hours of travel, I tried to get right back into the grind, and I kinda broke down on the 4th day, that’s when I realized I had to slow down a little.

Start where you are. Use what you have. Do what you can. That's it. That's the tweet. Happy New Week!