Dyhlan Nguyen

11 posts

Dyhlan Nguyen

Dyhlan Nguyen

@Dhlan577

France Katılım Temmuz 2023
9 Takip Edilen6 Takipçiler
Kraken Support
Kraken Support@krakensupport·
@Dhlan577 Please check your email and follow up with our team there 🐙
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Dyhlan Nguyen
Dyhlan Nguyen@Dhlan577·
@krakenfx it's been 7 days since Blake confirmed my refund request on ticket #21241491. Still no update. When will my 205 EUR be returned?
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Dyhlan Nguyen
Dyhlan Nguyen@Dhlan577·
@krakensupport Hi, I have already replied to your email and requested a refund for my wire transfer, as mentioned in your instructions. Please process the refund as soon as possible. Thank you. In the email it is indicated that if I want a refund I do not need to do the procedure request
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Kraken Support
Kraken Support@krakensupport·
@Dhlan577 Please reply directly to the email our team sent you and include the requested documents so they can continue assisting you. Thank you 🙏
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Dyhlan Nguyen
Dyhlan Nguyen@Dhlan577·
@krakensupport I don't understand on the email dated the 29th I could ask to be reimbursed without taking any other steps
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Kraken Support
Kraken Support@krakensupport·
@Dhlan577 Yes, however, we need toy to respond to the support ticket as you've been requested for documentation.
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Kraken Support
Kraken Support@krakensupport·
@Dhlan577 Hey! Our team emailed you on Apr 29 with instructions needed to move forward, but they haven’t heard back yet. Please follow the steps and reply to their email when you can so we can continue assisting with your funds 🐙
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Dyhlan Nguyen
Dyhlan Nguyen@Dhlan577·
@krakensupport I don't want to complete the KYC process. As stated in ticket #21083693, you offered to return my wire deposit of 205 EUR to my original bank account. I am formally requesting this refund now. Please process it.
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Kraken Support
Kraken Support@krakensupport·
@Dhlan577 Please check the correspondence on that ticket, the team requested an ID and some documentation from you on April 19th in order to proceed, and they haven't heard from you since.
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Dyhlan Nguyen
Dyhlan Nguyen@Dhlan577·
@krakensupport my ticket #21083693 was closed before I could reply. I have 205 EUR on hold since April 19. Please reopen my case and return my funds.
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Dyhlan Nguyen
Dyhlan Nguyen@Dhlan577·
Crs a la recherche des supporters du PSG au champs
Dyhlan Nguyen tweet media
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