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@dicefm

weirdly easy ticketing

🇺🇸🇬🇧🇫🇷🇪🇸🇦🇺🇮🇹 Katılım Temmuz 2014
1K Takip Edilen22.4K Takipçiler
DICE
DICE@dicefm·
@COWBOYCTRL Hi, should you have missed the opportunity to obtain tickets from the waitlist, please do not hesitate to contact us. We will be glad to assist you with all necessary arrangements.
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🐝🐝🐝@COWBOYCTRL·
@dicefm a 20 minute window to buy tickets from the waitlist when i joined it months ago is actually the dumbest thing ive seen
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DICE
DICE@dicefm·
@JM435525349733 We have checked our system and can see that we have replied to your DM, please make sure to check again and reply to it so that we can assist you. Thanks
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JM
JM@JM435525349733·
Pretty ridiculous experience with DICE. They changed the date of Solomun, the moment I found out I contacted support because I have a wedding that day. Their response? “Too bad, the 1-week refund window expired.” Told me to dispute it with my bank. Is this even legal? @DICEFM
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DICE
DICE@dicefm·
@tranceandtranq Hey there, we are very sorry for this situation. Please contact us through this link dice.fm/help so that we can look into this. Thank you very much in advance,
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DICE
DICE@dicefm·
@JM435525349733 Hi there, please send us a DM so we can look into this for you. Thanks so much 🙏
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DICE
DICE@dicefm·
@FRknowssnark Hey there, happy to look into this for you. Please make sure to contact us through this link dice.fm/help and we will be more than happy to assist you. Thanks!
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FR@FRknowssnark·
@dicefm hi! i requested a ticket of mine to come off the wait list as i wanted to use it again. got an email saying its been removed from the wait list and back in my account again and then half an hour later got an email that someone bought the ticket and it’s no longer in my
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DICE
DICE@dicefm·
@krunkie_ Hi there! I can see you contacted us via DM as well, we're going to get back to you now 😊.
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DICE
DICE@dicefm·
@randomnewspaper Hi there, please reach out to our Fan Support team through our Help Centre at dice.fm/help if you need any help 🙏
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DICE
DICE@dicefm·
@808inkr @cultofya Hi there! Please send us a DM with your email and a bit more of information so we can assist you!
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DICE
DICE@dicefm·
@JH00209234 @RaverTots Hey there, sorry to hear about your daughter! Wishing her a speedy recovery. Please drop us a DM or reach out via the app so we can have a look into this for you. Thanks.
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JH@JH00209234·
Unbelievable. @RaverTots and @dicefm officially refused a refund or even a credit note just as the event started. My daughter is violently ill and contagious, but they’d rather take £53 from a family in crisis than show any compassion. Shameful customer service. #RaverTots #DICE
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DICE
DICE@dicefm·
@JH00209234 @RaverTots Hi there! We're so sorry to hear about your daughter. Could you please send us a DM with your email address and phone number so we can directly contact you? Thank you!
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JH
JH@JH00209234·
@RaverTots @dicefm URGENT: My daughter is severely ill with a stomach virus and we can't make the Liverpool show today. I've emailed hello@ravertots.co.uk—please can you check for Josh Hanger (2 adults, 1 child) regarding a refund or credit? We are gutted to miss it! 🚨🆘
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DICE
DICE@dicefm·
@CharlotteMxrgan @TheO2 Hi Charlotte, Kindly reach out to the O2 app customer support team for assistance. Alternatively, you may visit the box office in person to receive support.
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Charlotte
Charlotte@CharlotteMxrgan·
@dicefm Sort yourselves out. I bought 4 tickets to Olivia Dean for tomorrow through DICE. Only 2/4 have been transferred to the o2 app. DICE aren't taking any responsibility or giving me a refund. So I've lost £140 for a technical error on their end? HELP! @TheO2
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DICE
DICE@dicefm·
@2FERHOFF Hey there! We protect fans and artists by requiring tickets to be transferred only through our DICE app, keeping them secure and verifiable. Screenshots or QR copies aren’t accepted. We don’t support resale on other platforms and can’t guarantee the validity of those tickets.
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G. Hall
G. Hall@2FERHOFF·
@dicefm - help me understand how you protect fans and artists from resllers??
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DICE
DICE@dicefm·
@MilanoEsq Hi Idris, we are very sorry to hear you mistakenly purchased some tickets. Please reach out to us through DM letting us know the email address and phone number linked to your DICE account. Thanks!
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Idris Milan
Idris Milan@MilanoEsq·
Hey @dicefm 🆘 I made a genuine mistake and booked Leeds tickets instead of Manchester. I’ve already attended the MCR show and paid again. Support gave me a canned response, but I’ve now paid twice for the same tour. Can you help a loyal fan out? 🙏
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Rough Trade
Rough Trade@RoughTrade·
LIVE MUSIC Check out our varied programme of live music across London, Liverpool, Nottingham, New York, Bristol and Berlin. Music from Superchunk, Cardinals, Alabama 3, PVA, Matt Maltese and more. RVSP on @dicefm. blog.roughtrade.com/gb/record-stor…
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DICE
DICE@dicefm·
@LiMiiTzOSRS @LiMiiTzOSRS Happy to hear that you managed to get tickets for the event. - Thank you so much for the feedback!
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LiMiiTz
LiMiiTz@LiMiiTzOSRS·
@dicefm i’ll let you lot tell someone theyre tickets are going to me instead, what the FUCK is this BS?! useless fucks. limit of 4, order 2, get this message.
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DICE
DICE@dicefm·
@LiMiiTzOSRS Hey there, sorry to hear about your experience! Please drop us a DM or reach out via the app so we can have a look into this for you. Thanks.
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Dy1an
Dy1an@HumanHuman1259·
Anyone else going to young Miko London show??
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DICE
DICE@dicefm·
@FIOatHeart @HumanHuman1259 Hi! Please do send us a DM with your email address and phone number, so we can take a look 😊.
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