Digicel St. Lucia |

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@saleaholic Greetings, Thank you for contacting Digicel, your digital lifestyle partner. We're sorry to hear you're experiencing issues with your mobile data. Please send us a direct message with your location and any details about your issues. we'll look into it right away.

Has @DigicelStLucia 's mobile data been hot garbage for everybody this past week or two, or is it just me?

@NikiBeli Good day, Thank you for contacting Digicel, your digital lifestyle partner. We sincerely apologize for any inconvenience you are experiencing. Could you please send us a direct message with more details about your query for assistance?

@DigicelStLucia that automated chat frustrating me. Send help 🆘

@HazelEyez552 Good day , we regret hearing about the issue encountered with the service. Kindly be informed that our customer care line operates 24/7. You can contact us anytime for assistance.

@DigicelStLucia is anyoneeeeeee working the chat service on the app today???? I’ve not had service for the last 3 hours!

@Prettymodafxkr Good afternoon, Thank you for messaging us We sincerely apologize for the delay and any inconvenience caused. Please send us a private message. This way we can provide you with more effective assistance.

@DigicelStLucia what's the timeline on your Internet service in the humble community of piaye??

@TeyChewLa We sincerely apologize for the inconvenience you are experiencing. We would be happy to share your feedback with our team. If you have a particular interaction you would like to share with us, please feel free to do so., by sending us a DM with your information so we can give ...

@DigicelStLucia fix dat.

Digicel having issues ?

JULIEN ALFRED!!! 🥇🥈YOU DID IT!!! CONGRATULATIONS on winning Gold in the 100m and Silver in 200m! We are SUPER Proud of you and your accomplishment! You’ve made HISTORY! On behalf of the entire Digicel Family… THANK YOU!🙏 👏

@TeyChewLa We're grateful for your kind words! Embracing every chance to engage with our customers, we strive daily to meet and acknowledge their needs. We would be happy to share your feedback with our team. If you have a particular interaction you would like to share with us, please fe...

@lauraleepurplee That's fantastic to hear! Enjoy the reliable service and all the benefits with @DigicelStLucia!

One of the best decisions I made this year was switching my internet provider to @DigicelStLucia

@smilez_sher Hey there, we sincerely apologize for the inconvenience you may be having. for better assistance, could you please DM us your personal details?

@DigicelStLucia where did my credit disappear to??

@_justzeffer Thank you for the kind words! We appreciate any opportunity to hear from our customers and do our best every day to ensure that our customers' needs are met and heard. We would be happy to share your feedback with our team. If there is a specific interaction that you would lik...

So @DigicelStLucia I’m having a Bip issue

@J_Matamoro001 @DigicelTT Good day, Thank you for confirming. We kindly invite you to send us a quick private message so that we can look into this for you.

@DigicelTT how to change my number on the Digicel app?

@MerMusique @DigicelTT Good day, We are deeply sorry to learn that you are facing some issue with the app. We kindly invite you to send us a private message so that we can look into this for you.

@DigicelTT There's always some kind of annoyance when I'm using your app to pay my bill. 😡

Yes yes! We invested in new equipment just for those mass crowd events. Data should work seamlessly @DigicelStLucia

@Bredren758 , Good day! Thank you for contacting Digicel, your digital lifestyle partner. We are very happy to assist. We appreciate you letting us know about this situation,and we are sorry for the experience you have had. To be of better assistance, may you please contact us and provid...

@Mr_BotDMT ,Good day! Thank you for contacting Digicel, your digital lifestyle partner. We are very happy to assist. We appreciate you letting us know about this situation, and we are sorry for the experience you have had. May you please provide us with your number and the error message...

@chadiamathurin Thank you for messaging us and we sincerely apologize for the fact that your plan feature is set to the auto-renewal without your authorization. We would be happy to share your feedback with our team. If there is a specific interaction that you would like to share with us, ple...

I lack words to describe how predatory @DigicelStLucia's policies are. You buy a data plan and the default is set for the plan to renew. Id you forget, you will periodically lose airtime. A few weeks ago, it's possible that I accidentally touched the recurring option when I was topping up my number. Very easy to activate accidentally, but very difficult to find out how to cancel the recurring option. This is highly predatory behavior and it needs to stop.

@chadiamathurin Hi Chadia, thank you for your feedback. You do also get the benefit of rollover data and Mins when you auto renew your plan. Please cancel the auto renew function to prevent your plan from being reactivated.

@bragzter Good night, Thank you for reaching out to us. We appreciate any opportunity to hear from our customers and do our best every day to ensure that our customers' needs are met and heard. We would be happy to share your feedback with our team. If there is a specific interaction t...

So I visited @DigicelStLucia to query their new family plans and looks like am staying with Flow. I currently pay $121 for 1000 anywhere minutes and 30GB shared data between two of us. Digi can’t beat that