HSBankCare

@Sinbad2000 Hello' @Sinbad2000 it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.

@HSBC_UK Still no answer as to why it takes 4 days or more to transfer money between two of my accounts

@HSBC_UK why does it take 4 days to transfer a positive balance from my credit card to my current account? Why do I need help to do this (ie, can't do it online or in the app?)

@mark___gibson We regret the issue you have experienced and would appreciate the opportunity to investigate further. Please direct message your phone number so we can truly address your concerns. @mark___gibson

@HSBC_UK I need to put an address on an official document for my account but my local branch closed years ago. Will my nearest branch address suffice?

@usedtobedoddy We're really sorry to hear about your experience. We understand how frustrating this situation must be for you. Please DM us your details so we can look into this further and work on resolving the issue. We're committed to making this right for you. @usedtobedoddy

@HSBC_UK I just wanted to alert you to how amazing your staff member at the Kendal branch was today after an RTC right outside the door. She was kind, compassionate and professional and took charge of the whole situation marvellously, having the foresight to take care of the 1/2

@CJCGolden We are very sorry for the bad experience. You are undergoing now kindly share your reachable WhatsApp phone number for father engagement and assistance please. @CJCGolden

@HSBC_UK to open a business account the process is so frustrating. I’ve spent hours today on a loop of chats that end without answers only to explain all of my issues again & again. I phoned and got told the only way you can ever be helped for a business account is on a chat?!