Docket®

📢 Does Docket® display "Review and Try Again?" Don't recognize the phone number or email on file? Do your records appear inaccurate or incomplete? Missing a booster shot? Something else? Check dockethealth.com/faqs for troubleshooting steps and your state's help desk info. 🛟

@motorcycle_guy It was great seeing you @ @HIMSS as always!

Glad to see Mike from Docket on stage at #HIMSS26

@xx_viv_xx Hi @xx_viv_xx! Great question. Depending on your state, the PDF records are configured to show only the most recent six doses. This is a setting configured by each state’s health department. I hope this helps!

Why does it say I have 7 shots of Covid on @DocketHealthApp but than when I try to load the PDF, it says I only have 6 shots?? I in fact have 7 shots

DYK? DC Health has a new app called Docket that helps you to access your vaccine records anywhere, anytime. It’s free, secure and makes it easier to stay up to date with your vaccines. Download the app today! Visit vaccines.dc.gov.

News Release: Docket® / myHealthNJ.com Makes It Easy to Stay Up to Date on Life-Saving Immunizations. Read more: nj.gov/health/news/20… #HealthierNJ

⚠️ Service Advisory: Minnesota immunization record search is currently offline due to disruptions external to Docket. We will keep you posted here. Thank you for your patience. CC: @mnhealth

@bunnibon Hi Jasmine - Nope! You should be good. State systems are back online. If you're still having any difficulty, please feel free to email us at info@dockethealth.com and we'll help get everything sorted out for you!

@DocketHealthApp Is it still delayed? I am not able to access my records.

⚠️ Service Advisory: Utah immunization record search is currently delayed due to an external system outage. Our public health partners are aware of the issue and are working to restore service. Thank you for your patience.

#AIRA’s Mary Beth Kurilo had the opportunity of joining 3 other experts on the Mathematica podcast, On the Evidence. Listen to these 4 brilliant public health professionals explore the current state of the nation’s public health policies and practices. bit.ly/3VQ7cBr

237 never looked better 🥳

@StacksJB Thanks for the suggestion, @StacksJB! That’s a great idea. ☺️

@DocketHealthApp Would you please add an "Age when received" field (Calculated based on date vs birthdate) to the Docket app? This would *really* help with being able to compare docket against the CDC and other forecasts to see when the shot was received and/or is next due.

Don’t let the chance to submit an abstract for the AIRA 2025 National Meeting cascade away! 🏔️ The Call for Abstracts closes 11/17. Visit the #AIRA2025 website to submit an abstract and register. 👉 airanationalmeeting.org See you in Spokane, WA, 4/28 – 5/1! #IIS #publichealth

⚠️ Service Advisory: NJ record retrieval is likely temporarily delayed due to maintenance on an external system. We will keep you posted here. Thank you for your patience.

@xx_viv_xx Thanks for reaching out! The short answer is that's how your state's immunization registry is recording new dose information in that immunization series. We're happy to look into it more if you'd like to email us at info@dockethealth.com. 🙂

Heyyy @DocketHealthApp , random question, I have 5 covid shots in total. So why does it say I have two “dose number: 1” when they’re 2 years apart?😅

@StacksJB Hi again - We published an update to the Google Play Store today. Would you mind checking to see if the PDF share button is still causing you issues after you update your app? Thank you!

@StacksJB Thank you for reaching out. Would you happen to know when the problem started? Our team is looking into it! In the meantime, you could access the report for download by logging in to app.dockethealth.com.

@DocketHealthApp On Android, the "view PDF" share buttons are completely broken. Tapping "Share PDF" brings up the report to view it, but the checkbox buttons do NOT work to export or share. This has been a bug for awhile and is VERY frustrating, please fix!!

Alaska, as well as the rest of the United States, is seeing a spike in Whooping Cough right now! Check to make sure you and your family’s vaccinations are up to date! Check your vaccine status with the Docket app. Learn more at cdc.gov/vaccines/vpd/p….

We will keep you posted here about any known outages, bugs, and upgrades. Thanks for giving us a shot! 💪

ℹ️ Got a new shot? Refresh the Immunization Records screen using drag-to-refresh. If your new shot does not automatically appear after approximately 5 seconds, contact your provider to request they report your new shot to your state's IIS.

📢 Does Docket® display "Review and Try Again?" Don't recognize the phone number or email on file? Do your records appear inaccurate or incomplete? Missing a booster shot? Something else? Follow these simple instructions in the thread below. 🧵