D Devellerez

@iiNet My refund has definitely not been easy

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@iiNet Still trying to get a refund of my start up costs for a service that was never connected. Rude, evasive staff passing the buck and no follow up from a manager. Disgusting!

@cathaypacific cares? What a novel concept! Do you care about getting us home and honouring the flights to #SYD we booked and paid for? @HongKongFP @HongKongTourism @7NewsSydney

@cathaypacific You gave away our seats! less than 48 hours to travel looks like you decided wealthier passengers have more important needs. We will be homeless in 2 days & have a 10 month old. How could you do this? 2nd time rebooked! Not restrictions CP commercial choice!

When you choose your seat 💺 do you prefer window or aisle? “Like” for window and retweet for aisle!

My favourite seat is the one we can actually get on! You gave away our seats after we had completed seat selection! 1 row for my partner and our 10month old. 2nd time bumped. 1st time for wealthier passengers!

@cathaypacific gave away our seats on flight to #SYD for wealthier passengers? 48hrs before we fly #Cathay bumped us with no alternative. Travelling with 10month old and now homeless and stuck in Canada @abcnews