Duroflex

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Duroflex

Duroflex

@Duroflex_world

Where the world de-stresses. Since 1963 🛏 Mattresses, Recliners & Comfort Solutions #DesignedToDestress

Katılım Haziran 2017
14 Takip Edilen1.4K Takipçiler
Duroflex
Duroflex@Duroflex_world·
When the King returns to his home ground, the result is never in doubt 👑 69* (38) @imVkohli
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Duroflex
Duroflex@Duroflex_world·
From today till the next 2 months, my daily routine is simple: Work → Rush home → Cricket → Exist.
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Duroflex
Duroflex@Duroflex_world·
@amibhat @IIS_Vijayanagar Thank you for sharing the details! Kindly allow us sometime to check on the same. Meanwhile we appreciate your patience and understanding.
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Duroflex
Duroflex@Duroflex_world·
@amibhat Thank you for sharing the details! Kindly allow us sometime to check on the same. Meanwhile we appreciate your patience and understanding.
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Ami Bhat
Ami Bhat@amibhat·
Pls beware of this brand! Bought a @Duroflex_world bed for ₹20K. After 2 yrs, the side cracked! I offered to pay for repair — they said no because the 1-year warranty is over. Not even a paid service option. Is this how a premium mattress brand treats customers?
Ami Bhat tweet mediaAmi Bhat tweet media
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Duroflex
Duroflex@Duroflex_world·
@amibhat Hello Ami, Sorry about the experience! Please DM us your order details and contact info for further resolution. Thanks!
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Ami Bhat
Ami Bhat@amibhat·
I chose the brand as it was reputed for its durability. The bed is being used by my teen and not even 50kgs in weight....wonder what happens if there were heavier people or more than one using this double bed. Makes me totally doubt the product quality of @Duroflex_world
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Duroflex
Duroflex@Duroflex_world·
@amibhat @IIS_Vijayanagar Hello Ami, Sorry about the experience! Please DM us your order details and contact info for further resolution. Thanks!
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Duroflex
Duroflex@Duroflex_world·
@amibhat Hello Ami, Sorry about the experience! Please DM us your order details and contact info for further resolution. Thanks!
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Duroflex
Duroflex@Duroflex_world·
@nitinkant515 Hello Nitin, We sincerely apologize about the delay! Kindly allow us sometime to check on the same. Meanwhile we appreciate your patience and understanding. Thanks!
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Nitin kant
Nitin kant@nitinkant515·
@Duroflex_world Disappointed with the delay in my order from Duroflex. Order #218133 was expected on 19thMarch 26, but there’s no delivery or update yet.Customer support hasn’t responded either. Kindly look into this issue and provide an update ASAP. #Duroflex #CustomerService
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Duroflex
Duroflex@Duroflex_world·
@caayushbiyani Beyond this period, the pro-rated benefit is the applicable resolution. We appreciate your understanding in this matter. Thanks!
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Ayush Biyani
Ayush Biyani@caayushbiyani·
Very disappointed with Duroflex. My mattress has developed severe sagging within the warranty period, causing discomfort and back pain. Despite clearly stating in their own policy that post-1 year manufacturing defects can be repaired they are refusing for repair @Duroflex_world
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Duroflex
Duroflex@Duroflex_world·
@caayushbiyani Hey Ayush, we’re sorry to hear about your experience and understand your concern.Our team has reviewed your case and processed a pro-rated coupon in line with the warranty terms. As per our policy, repair or replacement options are applicable within the first year of purchase.
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Duroflex
Duroflex@Duroflex_world·
@Pawan54299332 Hello Pawan, Sorry about the experience! Kindly allow us sometime to check on the same. Meanwhile we appreciate your patience and understanding. Thanks!
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Pawan
Pawan@Pawan54299332·
@Duroflex_world Earlier I got mail that I wld be getting 6700, but received only 5200mthng. I raised the issue team says they ddctd 5% bnk dscnt, bt did not communicate it earlier; it is harassment.
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Pawan
Pawan@Pawan54299332·
I recently purchased "Duroflex Propel 3 Zoned NRG Layer Medium Firm" (Order #210966) was sold by promising that it is dsgnd to relieve mild back pain. my back pain has incrsd. Also, it is advertised as joint pain and stress muscle relief @Duroflex_world
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Duroflex
Duroflex@Duroflex_world·
@nitinkant515 Hello Nitin, Sorry about the delay! We would like to inform you that the case manager is actively working on your concern on priority. Kindly wait for an update. Meanwhile we appreciate your patience and understanding. Thanks!
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Nitin kant
Nitin kant@nitinkant515·
@Duroflex_world Disappointed with the delay in my order from Duroflex. Order #218133 was expected on 19thMarch 26, but there’s no delivery or update yet. Customer support hasn’t responded either. Kindly look into this issue and provide an update ASAP. #Duroflex #CustomerService
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Duroflex
Duroflex@Duroflex_world·
@Iamvishalmodi Hello Vishal, Sorry about the experience! Kindly allow us sometime to check on the same. Meanwhile we appreciate your patience and understanding. Thanks!
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Vishal modi
Vishal modi@Iamvishalmodi·
@Duroflex_world Hi want to return avalon relax chair, sent email, order ID #218693, but only answer no refund policy, not ready to listen product is too big doesn't fit my room,poor customer experience, no service , vague policy.pls resolve
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Duroflex
Duroflex@Duroflex_world·
@Iamvishalmodi Hello Vishal, Sorry about the experience! Kindly allow us sometime to check on the same. Meanwhile we appreciate your patience and understanding. Thanks!
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Vishal modi
Vishal modi@Iamvishalmodi·
@Duroflex_world #duroflex Hi want to return avalon relax chair, sent email, order ID #218693, but only answer no refund policy, not ready to listen product is too big doesn't fit my room,poor customer experience, no service , vague policy.pls resolve
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Duroflex
Duroflex@Duroflex_world·
@Shivananda82 If you’d like to go ahead with the return, please reply to the email, and we’ll be happy to arrange the pickup at your convenience. We appreciate your understanding in this matter. Thanks!
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Duroflex
Duroflex@Duroflex_world·
@Shivananda82 Hey Shivananda, Apologies for the delayed response, and thank you for your patience. We’d like to inform you that your return and refund request has been processed by our team. As per policy, the refund will be initiated once the product has been picked up.
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Duroflex
Duroflex@Duroflex_world·
@Shivananda82 @Raghavadn10 If you’d like to go ahead with the return, please reply to the email, and we’ll be happy to arrange the pickup at your convenience. We appreciate your understanding in this matter. Thanks!
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Raghavendra D N
Raghavendra D N@Raghavadn10·
@Duroflex_world Case No. 01512710 handled by Methushala A Very poor support experience from Duroflex. Think before buying. Bought a Spinex Mattress at a premium price. It has severe heat retention and is uncomfortable to sleep on.
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Duroflex
Duroflex@Duroflex_world·
@Shivananda82 @Raghavadn10 Hey Shivananda, Apologies for the delayed response, and thank you for your patience. We’d like to inform you that your return and refund request has been processed by our team. As per policy, the refund will be initiated once the product has been picked up.
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Duroflex
Duroflex@Duroflex_world·
@Shivananda82 If you’d like to go ahead with the return, please reply to the email, and we’ll be happy to arrange the pickup at your convenience. We appreciate your understanding in this matter. Thanks!
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