European Consumer Centres Network

@JY_Yasin @EVZ_Deutschland @ECC_BG @ecc Dear @JY_Yasin, please reach out to the European Consumer Centre of your country of residence. Our colleagues are glad to assist you. You may find all ECCs on this webpage: eccnet.eu/contact-your-l…

@ECC_web @EVZ_Deutschland @ECC_BG @ECC I need your help! On August 26, 2024, KLM lost my luggage. After spending time and money sending them documents during my vacation, they told me they can't assist further. I'm feeling stressed and frustrated due to this experience. Can you please assist?

The ECC-Net is preparing for the future by exploring the potential of AI to improve our communications work! 🗣️ During our AI Communication Workshop, with around participants from across Europe, we focused on how AI can enhance press relations, social media, and ...

With the support and enthusiasm of our network, the ECC-Net is ready to take on the challenges and opportunities of a digital future. Together, we will continue to innovate and protect European consumers’ rights! 💪 #DigitalEurope #ConsumerProtection

This successful event was a collaboration between @EVZ_Deutschland and @ECC_BG. 🇧🇬 A special thank you to the Bulgarian team for being fantastic hosts and ensuring a smooth and well-organised event! This is what effective cross-border teamwork looks like! #ECCFamily

@UK_SIC @EU_EISMEA @dreynders 💪☺️

@ECC_web @EU_EISMEA @dreynders Thank you for supporting #SaferInternetDay!

Thank you for helping protect influencers' followers on #SaferInternetDay 📱🛡️ If you spot influencers breaking the rules, direct them to the #InfluencerLegalHub of the @EU_Commission Learn more ➡️eccnet.eu/news/call-for-… #ECCNet #InfluencerMarketing #HealthClaims 🧵1/5

#ECCNet calls on European influencers to protect young consumers from misleading online adverts and hidden deals on #SaferInternetDay 👉 eccnet.eu/news/call-for-… @EU_EISMEA @dreynders 5/5

Watch out for non-compliant #healthclaims 💊 4/5

🙋‍♂️🙋‍♀️Are you ready for @safeinternetday 2024? We prepared a gallery of resources to help you celebrate #SID2024 in your country… and promote a safer and better internet all year round! 🔎🌐Visit saferinternetday.org/resources

Consumers can uncover shipping options for parcels sent across the EU using the EU Commission's "#ParcelPrice Transparency Tool" 🌐📦👇 #SaveOnDelivery

#BlackFriday tip 7⃣ It may sound simple, but it's a powerful reminder amidst the Black Friday chaos – every purchase consumers abstain from is a win for the #environment and their wallet 🌍💰 #ECCNet

#BlackFriday tip 6⃣ The @EU_Commission found in Jan. that 148 out of 399 online shops audited used manipulative practices, known as #darkpatterns Consumers, stay vigilant against these tactics 🥸 Read more 👇 ec.europa.eu/commission/pre… @dreynders @EU_Consumer @EU_Justice #ECCNet

#BlackFriday tip 5⃣ Beyond discount seasons, consumers might encounter online shops employing #dropshipping 📱📦 While a legal model, it comes with distinct drawbacks Discover what these disadvantages are and how to navigate them 👉 evz.de/en/shopping-in… @anna_cavazzini

#BlackFriday tip 4⃣ Consider your credit card as a secret weapon when #shopping With it, you can initiate a #chargeback procedure, allowing you to cancel certain payments for added peace of mind 💳✨ @ECCFrance @ForbrukerEuropa @ECC_Nederland #ECCNet @UE_Luxembourg