EKU IT

📢 Need IT support at EKU? Here are 4 ways to reach us: 1️⃣ Submit an Asana support ticket: IT Services and Data Request Form 2️⃣ Call us at 859-622-3000 3️⃣ Visit us in-person at Keen Johnson 4️⃣ Text us at 859-328-2246 Check our support hours: it.eku.edu/supportdesks #EKU

Need assistance? Co-Pilot is here to help.Copilot can help you draft emails, build outlines, summarize notes, and organize ideas more efficiently in the Microsoft tools you already use. Draft emails faster Build better outlines Summarize notes Organize ideas #EKU

Looking for a better way to start assignments or understand difficult topics? Gemini can help you brainstorm ideas, summarize content, and organize your thoughts so you can study more Google Gemini: gemini.google.com Scroll through the pics for quick tips! #eku

📷 EKU IT came together in a big way for Colonel’s Cupboard! Our goal was 400 items… and thanks to the generosity (and a little friendly competition between IT teams, we crushed it with over 1,600 items donated!

Job offer or job scam? Watch out for these red flags: -Unusual sender email -Strange attachments/link -Spelling & grammar errors -“Too good to be true” pay -Demands for urgency Stay safe — double-check before you click or reply! Questions? eku.edu/it

👋 Welcome back, Colonels! We’re here to keep you connected: ✔️ Wi-Fi ✔️ Apps ✔️ Tech support ✔️ Security tips Need help? Start here → eku.edu/it #EKU #WelcomeColonels #ColonelTech

Welcome Back, Colonels! A new semester means new opportunities and a few quick tech to-dos to make your life easier: Update your password & 2FA mysignins.microsoft.com/security-info Canvas is your LMS – eku.instructure.com Download the myEKU App

Your EKU password now expires every 90 days! ⏳ Don’t get locked out of Wi-Fi, email, or Blackboard—update it today. While you’re at it, check your 2-Factor/MFA methods to keep your account secure. Update here: go.eku.edu/password

Hey Colonels! EKU is moving to a 90-day password update policy for all student accounts starting August 1st, 2025. Update your password & recovery options at: go.eku.edu/password Need help? Contact IT Support ww.eku.edu/it or call (859) 622-3000 #EKU

🎓 Congrats Spring 2025 EKU grads! Before you go: ✅ Keep your EKU email ⚠️ OneDrive & Google Drive access ends—back up your files! 💻 Office 365 subscription expires Details 👉 eku.edu/in/guides/it-g…

🚨 Beware of IRS Scams! 🚨 Watch this IRS video on text scams: youtube.com/watch?v=6JAKqr… Received a suspicious tax message? Take action! Forward the message to phishing@irs.gov. If it came to your EKU email, also forward it to spam@eku.edu

Reset Your EKU Password Anytime with Self-Service! 1️⃣ Go to passwordreset.microsoftonline.com 2️⃣ Follow the steps to reset securely. 3️⃣ Need help? Visit eku.edu/it or check out our guide: EKU Password Reset Guide #EKUIT #PasswordReset #EKU

🔍 Know the Risks: QR Code Phishing Scams QR codes are convenient, but they can also be used by cybercriminals to steal your information.Stay Safe with These Tips: 🔒 Scan only from trusted sources. 🌐 Check the URL. 🛡️ Avoid entering personal info on unfamiliar sites. #EKU

🎄 Happy Holidays from EKU IT! 🎄 Starting Wednesday, December 18th, our Service Desk will have adjusted holiday hours through January 1st: 📞 Daily Phone Support: Noon–5 PM ❌ Closed Dates: 12/24, 12/25, 12/31, and 1/1 #HappyHolidays #EKUIT

Graduation Technology Checklist: Email Access: Keep your EKU student email post-graduation! Access to Microsoft 365 apps will end.Microsoft 365 OneDrive: & Google Drive: Backup your files! Microsoft Subscription: Free student subscription expires after graduation.

🦃 Happy Thanksgiving Please note adjusted IT Service Desk hours this week. Wednesday, Nov 27: 12 PM–5 PM (Phone only) Thursday, Nov 28: Closed Friday, Nov 29: 12 PM–5 PM (Phone only) Saturday, Nov 30: 12 PM–9:30 PM (Phone only) Sunday, Dec 1: 12–9:30 PM (Phone only) #EKU

IT Service Desk Hours: On Tuesday, November 5th, the EKU IT Service Desk will have modified support hours for the holiday: 📞 Phone Support Only: Available from Noon - 5 PM or submit a support request anytime at form.asana.com/?k=nie2ebJmvfm… #EKU #EKUTech #ElectionDay

Reusing the same password across multiple accounts may seem easy, but it puts your data at serious risk. Here’s how to stay safe with your EKU accounts: 🛡️ Password Help it.eku.edu/support/passwo…. Forgot your EKU password? passwordreset.microsoftonline.com #EKUIT #CyberSecurity

🔐 Protect Your Account with Multifactor Authentication (MFA)! 🔐 Review & update your MFA methods! mysignins.microsoft.com/security-info 👍 Simplify your MFA experience with the Microsoft Authenticator app! IOS- apps.apple.com/us/app/microso… Android - play.google.com/store/apps/det… #EKU #cybersecurity

Phishing attacks are getting sneakier, but you can outsmart them! Here are some red flags to check. 🔍 Name Misspelling ✉️ Email Address (not an official eku.edu domain⚠️ Urgent Requests📎 Attachments Stay safe, stay vigilant! 💻 #PhishingAlert #EKUSecurity

🎓 Faculty Roadshows are back! We’re bringing training and support right to you! 📷. Drop by, ask questions, and get the help you need with no hassle! IT, IDC, Library, & FCTL!📷 Dates: In Graphic Below #CanvasTransition #EKU #TechHelp #FacultyRoadshow 📷 🎉