East Midlands Ambulance Service NHS Trust

@missrachcarter Hi Rachael, sorry to hear of this experience. Please contact our Patient Experience team to make a complaint so that they can investigate what’s happened. You can find their contact details on our webpage below. emas.nhs.uk/your-service/p…

@EMASNHSTrust do you think it’s acceptable to leave a patient over 24 hours! Especially when it was booked 3 days ago. #emasnhstrust #nopatientcare

The #M1 in #Leicestershire is closed in both directions between J21 #Leicester and J20 #Lutterworth due to a police led incident. @EMA_Airport @leicspolice @LeicsFireRescue @EMASNHSTrust are on scene. There are delays in excess of 30 minutes against expecting journey times.

From 7am today and continuing into next week, some NHS services will be affected due to strike action. Here’s what you need to know about accessing NHS care during this time ⬇️

@richardlindsley Thank you - it’s very much appreciated.

@EMASNHSTrust Thank you I have completed the compliments form.

@EMASNHSTrust your crews attended a friend of mine badly hurt yesterday in Wakerley Woods, Northamptonshire. They were excellent. Thank you for being there when we need you!

@DisBoDatBo Hi Martin, we hope you’re feeling better and appreciate the kind words for our colleagues. If you contact our PALS team, they can track them down and pass on your gratitude: emas.nhs.uk/your-service/p…

@EMASNHSTrust Belated thanks to the crew who attended me on Saturday night (28th) when I was acutely ill and took me to A&E. Sadly didn't catch their names ( I was a bit "out of it" ! ) but a Beechdale crew circa 8.15pm. 10 minute response was fantastic !

@JoeMcAndrew67 Hi, sorry to hear of your wife's mother's fall. If you would like to make a formal complaint, please contact our Patient Experience team so they can look into the issue. You can find their contact details on our website - Patient experience :: East Midlands Ambulance Service

@EMASNHSTrust honestly! An ambulance has parked up with no indication where the team are and now my wife can't get to her elderly mother who has suffered a fall! St Botolphs Court, Lincoln.

Yesterday, one of our responders reunited a public access defib with its custodian, allowing it to be put back into service. If you're custodian of a public access defib that's been taken, contact us. We'll work with @EMASNHSTrust to retrieve it and make it rescue-ready again.

An inspiring morning at @EMASNHSTrust at Gorse Hill. The Team provide oustanding, often life saving, patient care in difficult and demanding circumstance across Rutland, Leicestershire and the city. A huge Thank You to one and all for your amazing service.

UPDATE ON INCIDENT: We can confirm that a substance found inside business premises in Baxter Gate is not believed to be hazardous. Cordons and road closures which were put in place to keep the public safe have since been lifted. Thank you for your co-operation and understanding.

**Update** | 14:48pm | Baxter Gate, Loughborough is still closed, emergency services are dealing with an ongoing incident. Please continue to find alternative routes. Updates to follow.

We are currently attending an ongoing incident on Baxter Gate in Loughborough. Members of the public should avoid the area, and motorists should expect delays.

We continue to support the @AACE_org campaign to keep our patients & colleagues #SafeInTheBack when travelling in an ambulance. Learn more at aace.org.uk/safeintheback/

We are currently facing a high level of demand on our service. Please only call 999 in a life-threatening emergency, so we can get to those patients who need us most critically. Only call us back if the patient’s condition changes, or if you no longer require our service.

Need help fast and it isn’t life threatening? Read our local advice to get the right NHS care in two simple steps. bit.ly/need-help-fast #NeedHelpFast #RightCare

🏥 CHOOSE WELL THIS WINTER – Urgent Treatment Centres Adults and children can get fast treatment at your local Urgent Treatment Centre. No need for A&E – walk in and get the care you need. Find your nearest centre and more info here: 👉 lincolnshire.icb.nhs.uk/choosewell

Our 999 emergency service is extremely busy. Please only call 999 for life-threatening emergencies. If you've already called, only ring back if the patient's condition changes or you no longer need an ambulance. For urgent medical help, use NHS 111 111.nhs.uk

@stuie_smith Hi Stuart, sorry to hear about your mother-in-law's experience. Please do contact our Patient Experience team to make a complaint so this can be looked into. You can find their contact details on our website here Patient experience :: East Midlands Ambulance Service

@EMASNHSTrust My 93 Year old mother in-law fell this morning receiving severe neck pain and head injury (bruising) and other injuries rang 999 told 6 hr wait for ambulance 8 hrs later still no ambulance no fast response car turned up disgusting service priorities all wrong

We are currently facing a high level of demand on our service. Please only call 999 in a life-threatening emergency, so we can get to those patients who need us most critically. Only call us back if the patient’s condition changes, or if you no longer require our service.

Storm Goretti brings very unsettled weather this afternoon in central and southern parts of England and Wales with outbreaks of rain and some snow 🌧️ Winds will increase rapidly in the far southwest with violent gusts ⚠️ To the north, sunny spells and wintry showers ⛅