Essex & Suffolk Water

Thanks to all our customers in and around the areas of Halesworth, Framlingham and Woodbridge for your ongoing patience. The issues have been corrected and the system is now fully back to normal.

⚠️Update for customers in the areas around Halesworth, Framlingham and Woodbridge in Suffolk⚠️ Some customers may still be experiencing low water pressure this morning following the issue overnight at our Walpole Water Treatment works. 1/4

Customers in the areas around Halesworth, Framlingham and Woodbridge in Suffolk may be experiencing low water pressure this morning (SAT) following an issue overnight at our Walpole Water Treatment Works. 1/2

Congratulations to @ESWH2O for receiving an @EssexWildlife Wilder Award for protecting and restoring wildlife at Hanningfield and Abberton Reservoirs. A great example of how water companies are working with partners to enhance the environment.

⚠️Update on burst water main in Shoeburyness⚠️ At around 3am we received reports of a burst on a large water main on Parson Corner roundabout in Shoeburyness. The burst caused localised flooding for some customers nearby and some issues to water pressure in the area.

⚠️BURST IN SHOEBURYNESS⚠️ At 3am this morning, we saw a large burst on Parson Corner roundabout in Shoeburyness. We attended quickly & have been working through the night to try and clear flooding - and have been rezoning the network in order to try and keep everyone in supply

Included for the fourth time in four years, @ESWH2O is one of 50 organisations recognised and the only water company to make the list 👏 . eastangliainbusiness.co.uk/its-official-e…

Great to meet one of the many #volunteers helping to get young people out in nature and learning to sail at our Filby Broad in #Norfolk this volunteer week. nssa.co.uk Also spreading the message about #INNS @ESWH2O

Our teams are racing against the clock to repair a burst pipe on London Road, near to Wellington Road in Maldon. There's no impact to customer supplies & we'll work throughout the evening to ensure there will be no impact to Stage 2 of the Ford Ride London 2024 race tomorrow.

⚠️UPDATE for customers in the areas around Halesworth, Dennington, Saxtead and Framlingham⚠️ Our teams have been working through the night to repair a burst water main near our Walpole Water Treatment Works.

Important information in this thread for customers in #Suffolk. 👇

Check out our winter tips page to check if you're doing all you can to keep your home safe from the freeze, but also get advice on what to do if your pipes freeze or worse, burst. Visit: eswater.co.uk/winter

Are you interested in leading an exciting partnership project between @ESWH2O and Essex and Suffolk Rivers Trust to engage local people with rivers and wildlife on their doorsteps? jobs.theguardian.com/job/8822456/bl…

Our teams are working hard in difficult weather conditions to keep the water flowing to you. If you need any emergency assistance, you can WhatsApp us on 07543 300871 until 10pm in the evening or contact us via social media. Stay safe and read more below ⬇️ #StormHenk

We don’t have beavers at #LoundLakesNatureReserve , but we do have some fantastic Suffolk Wildlife Trust volunteers ring barking alder trees to create standing dead wood. @suffolkwildlife @ESWH2O

🎄Well done to our people who donated to and helped assemble and fill 50 shoeboxes at our Trinity House offices in Lowestoft, Suffolk. The boxes have been delivered to the Operation Christmas Child appeal at St Mark’s Church in Oulton Broad.

As the nights get darker, it's worth checking on any vulnerable family to make sure they’re registered for our FREE priority services... ✅Password scheme to protect against bogus callers. ✅Emergency water supply. ✅Large print letters, and more. See eswater.co.uk/priorityservic…

⛈️#StormCiarán is coming, and we expect to see strong weather over the next 48 hours! Our customer teams are on hand to make sure you feel supported 💙 Contact us by... 📞 - 0345 782 0999 💻- eswater.co.uk/help/ 👩‍👩‍👦- on Facebook messenger 🐦- here, via DM Stay safe!☂️

Rain is forecast across England this evening, which may cause #flooding in some areas. Be prepared. Sign up for flood warnings in your area now: gov.uk/sign-up-for-fl… #StormCiarán