EarthLink

EarthLink is proud to announce the grand opening of our new call center in Norton, VA! With this call center, we hope to give customers an enhanced customer experience. For more about this exciting development, read our press release: prn.to/4ceKuZe #TechnologyNews

Better Wi-Fi in 3 steps: 1. Central router placement 2. Use 5 GHz band 3. Monthly restart Full guide → earthlink.net/blog/how-to-im… #WiFi #TechTips

No credit checks. No data caps. We just get you connected. earthlink.net #InternetForEveryone #TheRightConnection

What frustrates you most about internet providers? Drop your answer below 👇 A) Unexpected price hikes B) Unhelpful customer service C) Unreliable speeds D) Hidden fees #TheRightConnection

Modem ≠ router. Here's how to tell the difference: earthlink.net/blog/differenc… #TechTips #WiFi

Slow internet? Check these first: → Too many devices → Router needs restart → Wrong Wi-Fi band → Plan doesn't match usage Full guide: earthlink.net/blog/why-is-my… #TechTips #WiFi

5G ≠ Wi-Fi. 5G = connection to your home. Wi-Fi = connection inside your home. Knowing the difference matters when picking a plan. earthlink.net/blog/differenc… #5GInternet #WiFi

Your internet bill shouldn't be a surprise every month. EarthLink's price lock = 12 months, same rate, no increases. earthlink.net #PriceLock #TheRightConnection

@buzzy42 Hello Justin, I’m sorry to hear that you’re experiencing billing issues with your EarthLink internet account. You’re welcome to contact the Executive Relations Team directly at 888-300-8469, using PIN code 9259. Alison-Executive Relations Expert II

@EarthLink Cute post after my bill jumped about 30% last month with no warning.

EarthLink vs. Big Cable: No credit checks ✓ Price lock ✓ Real support ✓ See the difference → earthlink.net #TheRightConnection #NoCreditCheck

It's spring cleaning season — and your home network could use some attention, too. A quick router restart, a password update, and clearing out old devices can make a noticeable difference. Upgrade your current internet plan and see what's available at earthlink.net.

How does fiber internet actually get to your door? Simpler than you think. earthlink.net/blog/how-is-fi… #FiberInternet

Your internet is your livelihood. Choose accordingly. EarthLink — 5 Gigs, no throttling, no caps. earthlink.net #WorkFromHome #TheRightConnection

Internet where others can't reach. EarthLink covers more U.S. homes than any provider. Check your address → earthlink.net #RuralInternet #5GInternet

Streaming speed cheat sheet: SD → 3 Mbps HD → 15 Mbps 4K → 25+ Mbps EarthLink speeds go up to 5 Gigs. You're covered. earthlink.net #StreamingTips #HighSpeedInternet

Data caps = paying for the internet, then paying again to use it. EarthLink Fiber Internet has no data caps. Unlimited, always. earthlink.net/blog/understan…

@CollieLady38 Hello Linda, I’m very sorry to hear that you’re experiencing these issues. While I’m not certain of the cause, our T3 Technical Support team would be happy to assist you further. You can reach them at 888-300-8469 using PIN code 9259. Thank you, Alison

@EarthLink Can you tell me, a 30-year subscriber, why I'm no longer permitted to delete or add my own e-mail addresses, but must call support? When did this paternalistic and BOORISH behavior begin? Are you implying that your users are too stupid to do these actions?

EarthLink is proud to announce the grand opening of our new call center in Norton, VA! With this call center, we hope to give customers an enhanced customer experience. For more about this exciting development, read our press release: prn.to/4ceKuZe #TechnologyNews

@EquineCS I am sorry to hear that you are experiencing difficulties when trying to get assistance. You are more than welcome to call my team at 888-300-8469 using pin code 9259, and one of my colleagues will be happy to assist you. Thank you, Alison

@EquineCS I am sorry to hear that you are experiencing difficulties when trying to get assistance. You are more than welcome to call my team at 888-300-8469 using pin code 9259, and one of my colleagues will be happy to assist you. Thank you, Alison

@EarthLink turn my service back on!! Your chat bot …dropped the chat..

@EquineCS Hello Maureen, I am sorry to hear that you are experiencing difficulties when trying to get assistance. You are more than welcome to call my team at 888-300-8469 using pin code 9259, and one of my colleagues will be happy to assist you. Thank you, Alison

@TYGRRRREXPRESS Hello Eric, We thank you for your many years of loyalty!  If you would like to speak to T3 technical support you can reach them at 888-300-8469 pin code 9259. Thank you Alison-Executive Relations Expert

Dear @EarthLink: I must be the last EARTHLING to be using your services. I used to have you for my internet. I got rid of you but kept the webmail. It's terrible. It keeps freezing up. Every year you get worse. It shouldn't take an hour to send an email. DO BETTER or I'm done!