EightSleepApp

30 posts

EightSleepApp

EightSleepApp

@EightSleepApp

8Sleep's official App Support account. [email protected]

Katılım Ağustos 2025
3 Takip Edilen76 Takipçiler
Justin
Justin@J_Ghio·
@eightsleep app tells me I didn't sleep on my pod yet I get a sleep score? Is my presence detection bugged again
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Zoid Kirsch
Zoid Kirsch@ZoidCTF·
My @eightsleep app has asked a few times now if I want to activate pregnancy mode. Does it know something I don't?!?
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Chad
Chad@cdutch513·
@EightSleepApp is the app down? It won’t let me log in. Keeps saying my credentials are wrong
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EightSleepApp
EightSleepApp@EightSleepApp·
@quartzdevgg @eightsleep Appreciate the feedback here. 3 hours before bedtime, your homepage will transition into the Evening view. Here you'll be able to easily update temperature and set alarms.
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QarthO
QarthO@quartzdevgg·
@eightsleep new app update sucks, not surprised. Y’all are very consistent at terrible ux. How do I default the app to show me the temp tab? I don’t care about the ai summary of my night being shown everytime I open the app. I don’t want the home page.
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hana
hana@_h_ana___·
@eightsleep Is it out? Just upgraded but didn’t see any difference
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Eight Sleep
Eight Sleep@eightsleep·
Today we are launching Autopilot 4.0, a new generation of Autopilot that acts as a sleep agent. Autopilot 4.0 uses data from your day and night to predict how you’re likely to sleep, automatically adjust your sleep environment through the Pod, and explain what happened by morning in plain language. This is the next step in what makes Eight Sleep different. We do not just surface data or generate sleep insights. We use that data to actively respond through the sleep environment itself. Members can connect Apple Health or Health Connect, or tag events directly in the app, giving the sleep agent more context from workouts, activity, stress, alcohol, meals, and other daily inputs. That context helps it predict what may happen during the night and make the right adjustments before and throughout sleep. Autopilot 4.0 is built on more than one billion hours of sleep data and is now available in the Eight Sleep app.
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Taylor Johnson
Taylor Johnson@taylor_jrj2012·
The only thing I want my @eightsleep to do is control temperate. That functionality has deteriorated. I really don’t care about anything else? Can you use AI to rollback to when temps worked and the app sad the right thing @m_franceschetti
Taylor Johnson tweet media
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joshpuckett
joshpuckett@joshpuckett·
@m_franceschetti Could you have one of them figure out why my pod is stuck at Bedtime temperature all night?
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$$
$$@o_____k_______k·
@m_franceschetti @eightsleep Hey @m_franceschetti just got the new pod 5 and tried to set myself away for holidays and now the iPhone app is completely broken Stuck on away calendar HELP
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Matteo Franceschetti
Matteo Franceschetti@m_franceschetti·
Great reminder: being different takes work. At @eightsleep, our edge comes from doing the hard things that keep us distinct: • Running large-scale sleep studies in-house • Collecting high-fidelity physiological data instead of surveys • Using AI to personalize temperature for every individual We’re not here to be normal. It’s about doing the work that others won’t.
Jaynit@jaynitx

Jeff Bezos dropped the billion-dollar truth about why the world will always try to make you average:

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Paul Fague
Paul Fague@entrepaul·
@m_franceschetti @eightsleep Please make it easier to discard nap sessions where i haven’t actually fallen asleep. I often rest without sleeping during naps. Those shouldn’t count towards sleep debt/surplus, but it’s annoying to have to remove the session manually every time.
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Matteo Franceschetti
Matteo Franceschetti@m_franceschetti·
I take naps so I can perform at my best. Many @eightsleep members with heavy training blocks and busy days do the same, so we built Nap Mode. Set how long you want to rest, get the right temperature, choose how you wake up, and track how each nap improves your recovery. Update the app and try a nap.
Eight Sleep@eightsleep

Nap Mode is here 💤 This Thanksgiving, we’re grateful for the little things… family, a full belly, and a mid-day nap that actually recharges you. ☑️ Set the timer for your desired nap time ☑️ Nap at the perfect temperature ☑️ Choose to wake with sound or gentle vibration ☑️ Track how each nap supports your recovery Update your app and rest smarter, day or night. Nap Mode arrived right on time 🖤

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EightSleepApp
EightSleepApp@EightSleepApp·
Hi @shravvmehtaa , thanks for reporting the issue. Backup mode will begin rolling out over the two weeks. This alert in your screenshot above has been corrected in the latest App Store release (7.39.0). Please reach out to appsupport@eightsleep.com with your email so our team can look into the wifi disconnects.
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Michael Dobbins
Michael Dobbins@TexasDobbins·
@EightSleepApp why doesn’t it recognize the input. We constantly have to adjust the temperatures. It’s insanely annoying and a poor customer experience. This does not make us want to upgrade. @eightsleep
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Chad Moran
Chad Moran@ChadMoran·
Hey @eightsleep this isn’t going well is it? This is frustrating.
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EightSleepApp
EightSleepApp@EightSleepApp·
@ChadMoran @eightsleep @m_franceschetti The issue has been identified and the fix is on the way to the App Store. The updated version of the App with the fix will be v7.37.1. Thank you for reporting the issue - our support team will reach out.
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vibetechnologist
vibetechnologist@vibeteknologist·
@m_franceschetti Hey mate, the app was crashing for the whole day. Finally up and running but why is this kind of stuff not reported on the status page?
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Matteo Franceschetti
Matteo Franceschetti@m_franceschetti·
At Eight Sleep, every feature begins in the lab. 🧪 We run four types of studies to turn research into better sleep for our members: 1 Validation 2 Feature development 3 Exploratory 4 Long-term From ingestible sensors to ML-powered insights, each product is tested, refined, and validated before it ever reaches your bed. Which feature would you want to help us study next? 👇
Matteo Franceschetti tweet media
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Piotr
Piotr@Piotr_piotr_pio·
@fahad19 @eightsleep Same here, can’t access my sleep data, other profile..
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