@alphatraderfirm @PropFirmMatch @PropFirmMedia
I am posting publicly because I am still waiting for a fair resolution regarding my payout, which was denied for “martingale”, but this decision is factually incorrect.
Here are the facts:
• Daily loss limit on my account: 5%
• Loss on the trade in question: ~1%
• First trade closed at 4130.77 at 17:58 on 23 October 2025
• Second trade opened at 4119.56 at 19:38 the same day
• Time gap: 1 hour 40 minutes
• Price difference: ~110 pips
These trades were separate, not stacked, not consecutive, and clearly not martingale. Risk was fully within limits.
Timeline of payouts and denials:
• Trades occurred 23 October
• Payout was approved on 28 November and funds received on 3 December
• Another payout was denied on 29 December, referencing the same 23 October trades
This is inconsistent — the account was reviewed and approved after these trades, yet those same trades were later used to deny another payout.
I replied to support with all facts, timestamps, prices, and screenshots, but there has been no agreement, no reconsideration, and no response.
I am still waiting for:
• The pending payout to be disbursed
• The account breach to be removed
Proof of everything is documented:
📷 Trades screenshot: imgur.com/StYyeMs
📷 Payout approval certificate: imgur.com/EkmbWeP
📷 Payout denial email: imgur.com/EOrOWzB
This is a factual account, not an attack. Alpha Trader Firm, @PropFirmMatch, @PropFirmMedia — I am giving you a final opportunity to resolve this internally. Transparency matters. Traders deserve to see how payouts and disputes are handled.
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