Elena Santolini

@ManipalCigna It is not possible to send you a private message!!!! I'm going to cancel this insurance. I spent 10 days to book one visit months ago, now it's 4 days I'm struggling over the phone with policy bazaar because you have no customer service! Your OPD app is not working for months!

@Ely_JD3385 Hi Elena Santolini, in order to assist you, we need the requested details. Kindly DM us your policy and contact details and we will get in touch with you soon. - Team ManipalCigna twitter.com/messages/compo…

@ManipalCigna the worst insurance ever. It is impossible to book a visit, very low number of good doctors available and there is always a problem with their OPD visit app, it is not even possible to speak with the customer support. The worst experience ever!!!

@ManipalCigna I have my details multiple times but no one called!!!! Scammers!!!!

@Ely_JD3385 Hi, we do understand your frustration. However, in order to assist you ahead we require your policy number along with your contact details. Kindly share the same and we will get back to you on priority. -Team ManipalCigna

@ManipalCigna one of the worst insurance ever! It's been 10 days since I've tried to book a visit with my opd option, their app is not working and they are not doing anything about it...I renewed my insurance in Jan... it's march and I am still not able to book any visit!Big scam

@AirIndiaX The travel agency knows how to work and they invoice the correct person!!! I will never book a flight with you again and I will make sure no one in my company will!!!! This is unprofessional from your end!!!!

@Ely_JD3385 Hi Elena! We have also shared a detailed response with you via email. As your booking was made through a travel agency, we kindly request you to please connect directly with your travel agent for further assistance regarding this matter. We appreciate your understanding.

Please DO NOT MAKE YOUR BUSINESS TRIP with @AirIndiaX . They make my GST invoice with wrong details, I tried to contact them multiple times, receiving the same answer. They don't want to change it also if I prove them I made the booking in my name!

@AirIndiaX The flight was booked through a third party that issued the right invoice, in the same booking there was a return flight with indigo and their invoice is correct!!! Only your invoice is not correct!!! My name was already saved in the system how could it be second???

Hi Elena! We would like to inform you that as per system configuration, the GST invoice is automatically generated in the name of the first traveller listed in the booking. Accordingly, the invoice reflects the name of the co-passenger travelling with you. Please note that this is a system-generated process and not an error in the passenger details and same has been already been shared to you response via email. We appreciate your understanding and patience.

@AirIndiaX This is what your company does...ignore clients!!! The travel agency and the other flight company gave me the invoice correct, why didn't you????

@AirIndiaX I tried raising that complaint 3 times already, they always give the same useless answer and try to put the mistake on me!!!

@AirIndiaX I have given my company details and GST, which is correct in the invoice, but the name of the person is the second passenger, my guest....so in the invoice there is the name of my company, my GST number, but the name of another passenger that was the second name on the ticket!

Hi Elena! We understand your disappointment and would like to inform that at the time of booking you need to provide the Tax details. Please note that the invoice is generated as per the booking details which cannot be modified later. We have already reached out to you over the email with detailed information via Case Number - 35901123.