Emily Taylor

@Michael55398329 @VirginMediaIE Sounds like we’re having the same experience. Not good enough at all.

@Emily_Taylor89 @VirginMediaIE Hi Emily, absolutely no response. No indication of problem, solution or timeline. It’s appalling and there seems to be no recourse. You’re just left there.

@VirginMediaIE Day 7 now without TV from the upgraded package. I can live with technical mishaps etc. but it’s the complete lack of problem ownership and information that is so frustrating. I feel completely helpless and forgotten.

@VirginMediaIE @Michael55398329 Hi Helen, I sent a DM 6 hours ago but still haven’t had a response

@Emily_Taylor89 @Michael55398329 Thanks Emily, once we get to this, we will be back to you. ^Helen

@VirginMediaIE @Michael55398329 Hi Suzanne, I have sent multiple DMs, let me know what additional info you need

@Emily_Taylor89 @Michael55398329 Hi Emily, can you please pop us a DM with your account details so we can investigate this for you? ^Suzanne

Have you had any progress? I’m now day 18 and still no update/fix.

@VirginMediaIE I’ve been without my tv service since 24th November since having Apollo minibox installed (never worked). Have called your tech team 5 times since & still no resolution. How can I escalate/ get a resolution?

@VirginMediaIE Still no update, please can someone let me know what is happening and when this will be fixed?

@Emily_Taylor89 Hey Emily I am so sorry to hear this. Can you pop us a DM and we will check this out for you of course. ^Rachel

@VirginMediaIE Thanks Rachel, DM sent

@hayuhelps Below Deck Med season 1 won’t play any episode for Me after Ep 5. Please help?

@hayuhelps Thank you, I have responded to the DM as unfortunately suggested fixes haven’t worked!

@Emily_Taylor89 We sent a DM with further details. Let us know if you have any other questions or comments.

@hayuhelps hi, I can’t get an episode to play of a particular show (error code -8300_000_005, but other shows/episodes are working fine. Can you help please?

Results day? 🔥 Hit the link for a spicy surprise. ▶️ nandos.ie/resultsdaydash #ResultsDay

@AerLingus I’ve been locked out of my Aerclub account - have reset password and username a number of times but nothing is working. Please help 🙏

@orbital80 #beckysbigdayout

@fastwayireland I've been trying to contact you for two days about a delivery. Can someone please respond.

@bru_bat @FrancisBoulle guilty pleasure!! Makes Monday's much more interesting 😜

Yaaay @FrancisBoulle we missed you!!! #boulleisback #micchristmas

WE ARE MOVING! q: Wait, you're moving?! a: Yes. Next question. q: Where are you moving to? a: To the Sandyford... fb.me/1NyToqzGc

Delighted so many are coming #hometovote wish I could have made it #VoteYesForEquality #VoteYes #YesEquality2015 #marriagequality #MarRef