Emma Maria Phelan🐝

Years of dreaming, months of planning, a global pandemic, a career change, an @eucorps_uk placement, a suitcase full of Yorkshire tea and a flight later - here we are! First full day done. Was 10/10. Crossing fingers for many more. Nice to finally meet ya Bordeaux, enchantée 🇫🇷

@_Railcards hi, I’ve been trying to renew my railcard for a few days now and I keep getting the error 500 message. I’ve tried DMing you but it seems your DMs aren’t open. I need the railcard this evening - can you please help?

@a_idan_67 Hi Leila, are the tickets still available? I'm very interested!

@HM_Passport Hi, I called and spoke to someone, was put in a queue for a different department, was holding for an hour and then the line cut off? I've tried calling back and it says waiting times are another hour? I really need to discuss my application with you. Please advise

You don’t get to stoke the fire at the beginning of the tournament by labelling our anti-racism message as ‘Gesture Politics’ & then pretend to be disgusted when the very thing we’re campaigning against, happens.

@LYNNEBEC2 HUGE congratulations @LYNNEBEC2 this is such exciting news!! 🤩

Anyone who has been following the AlgoRHYTHM journey will know that this is something we started in December 2019 with the @IMSRteam so we are over the moon (pardon the pun) to expand this process of creating a live version of the show to share far and wide! 🌕🚀

Confetti cannons at the ready, we are so pleased to share that we've been awarded @ace_national funding to expand our AlgoRHYTHM From Home project to become AlgoRHYTHM Live! 🥳 🤩We'll be working to create a LIVE version of the show to share in schools, festivals and theatres 🙌

Keys between fingers, walking in the middle of the road, avoiding gaps in hedges or entrances to alleyways, phone on, headphones out, cross the road, check over your shoulder. We aren't born doing this stuff, we learn over years of watching women's trauma play out #SarahEverard

@Languageasst That’s great, thanks so much for your help!

@emmaphelan Hi @emmaphelan, great to hear that you're applying. It's fine to nominate a tutor from your most recent institution as your referee. It's worth checking they're happy to complete the online reference form before nominating them. - The Language Assistants team

@Languageasst hi there, I graduated in 2017 but completed my CELTA qualification in 2020 with another college - am I still able to put my most recent institution as my referee for the English Assistant role or are uni references strictly for people who graduated in the last year?

@1SecondEveryday hi, I tried to cancel a subscription before the end of my trial but my phone was malfunctioning/wouldn’t let me, now I’ve been charged the full bill for the year! I love 1SE but I really can’t have the premium :( Is there any way I can get this refunded, please?

@KPNuts_79 What a shambles... it’s bad enough that they took more orders than they could manage, but to have 0 customer service in place? What did they think was going to happen, test to release would be quiet? Struggling to see how any of it is justifiable, just seems like daylight robbery

@emmaphelan You won’t hear back. This company is absolutely awful. I’m still waiting for my £178 refund that was promised.

@Halo_Screening hi, I ordered a test on Wed 14 Dec in the first hours of Test to Release. After 0 contact from you after confirmation, on Sun I got an email saying my test wouldn’t arrive on time I’d get a refund (was now too late to get another home test result before Xmas) 1/2

Hi @IVSGB, trying all means to get in touch with your team - I have an urgent issue with my ESC placement, and really need to get in touch with your team at the earliest opportunity. I've tried facebook, messenger, email so far but have heard nothing for a while now. Thank you!

@REDbySFR Le numéro était entièrement automatisé dans toutes les directions. ET chaque fois, il m'a redirigé vers un contact via les médias sociaux 😂😭 Pourquoi m'avoir envoyé dans un cercle aussi large ? essayez-vous activement de ne pas m'aider ? Cela fait 3 SEMAINES de purgatoire ! 2/2

@REDbySFR La dernière blague de cette épreuve sans fin : c'est moi qui ai fait ça, j'ai contacté votre équipe via Red & Moi, facebook, twitter. Ils m'ont demandé de vous appeler, ce que j'ai fait. La personne du service clientèle m'a demandé d'appeler le numero 3300, ce que j'ai fait. 1/2

Je n'ai jamais eu un service aussi terrible, désorganisé ou négligent auparavant. @REDbySFR Je suis choqué, j'ai contacté votre service clientèle 4 fois maintenant. Chaque fois, vous me dites que le problème est réglé et chaque fois qu'il ne l'est pas. Totalement inexcusable

@REDbySFR Je vous en ai parlé 4 fois maintenant; chaque fois que vous ne le résolvez pas, vous ne faites que compliquer encore la situation. Ce lien est sympa en théorie, en pratique il est trop inaccessibles. Il est évident qu'il n'y a aucune motivation à vouloir régler ces problèmes. 2/2

@REDbySFR Oui, merci pour votre suggestion mais j’ai fait ça quatre fois maintenant. RED me dis que j'ai encore un paquet que j'ai annulé il y a deux semaines, je demande que votre erreur soit rectifiée, vous me dites qu'elle est réparée, et chaque fois elle ne l'est pas. 1/2

@REDbySFR Je ne peux pas, j'ai essayé. La case est grise et je ne peux pas cliquer dessus. N'y a-t-il pas d'autre moyen de parler à votre équipe ? RED a rendu mon numéro en français inactif et je ne peux pas accéder à une alternative, je n'ai que mon numéro en anglais !

@emmaphelan Vous pouvez échanger avec nos conseillers directement depuis l'appli RED&Moi, pour cela : allez dans la rubrique "Aide", puis "Nous contacter". Choisissez la rubrique question commerciale ou assistance technique afin d'être mis en relation avec un conseiller. Hugo, CM RED

@REDbySFR and if you're an english speaker in France looking for a SIM, in short, don't bother. Literally anything but RED. They're robbing me blind but their customer service is virtually nonexistent so there's apparently no way out. They will mess u about. Avoid like the plague

@REDbySFR littéralement le pire service qui ait jamais existé. Ils m'induisent en erreur et s'en moquent. Si vous envisagez d'obtenir un forfait, économisez-vous le temps, l'énergie & la frustration et allez ailleurs. Je ne saurais trop vous conseiller d'éviter cette entreprise.