Railcards

@ShaunSadler3 Hello Shaun, I understand you are enquiring if a 26-30 Railcard can be purchased with a Tesco Voucher Code. Please DM us and we'll be glad to assist you further. Regards, John

@_Railcards Can I use Tesco vouchers for 26-30?

@SarahL90825822 Hello Sarah, I'm sorry to learn that you haven't received an email in order to access your Railcard. I understand that you have already paid for it. Please DM us and we'll be glad to assist you further. Regards, Jhaanvi

@_Railcards you've taken the money for my Railcard but won't send the verification email to receive it - how do I sort this? Stuck in a loop

@trainsfc100 For details of the Railcard you can check the given link disabledpersons-railcard.co.uk/help/railcard-…. Alternatively, you can contact National Rail Enquiries on 03457 484 950 go get the exact train times. Thanks, Sagar

@_Railcards i mean to travel on a train what time can they be used from

@_Railcards hi what time can you use a disabled person railcard on a bank holiday please and thank you for this you do not need to contact me about anything else?

@trainsfc100 Hello, we apologize for the inconvenience that has occurred. Kindly allow us some time to resolve the issue. Thank you, Sagar

@_Railcards hi why did your team contact me when i told you to get rid of my details and i have sorted it out and i told them on the email i have sorted it out so that is ok?

@OakValley_ Furthermore, I can assure that I have forwarded your feedback to our team for their consideration. Thanks, Justin

@_Railcards you really need to introduce a 30-35 railcard 😩 my 25-30 is about to expire and I'm not ready yet 😭 also I would really appreciate being able to use it on my empty 8am train to take my kid to nursery pretty please with a cherry on top - signed a broke pregnant mama

@OakValley_ I can confirm that you can purchase the 26-30 Railcard up to and including the day before your 31st birthday and keep using it until its expiry date.

@OakValley_ Hello Talie, I understand that you would like us to introduce a 30-35 Railcard as your 26-30 Railcard is about to expire.

@trainsfc100 I would like to inform you that I have sent you a reply in DM. Thanks, Shoeb

@_Railcards i have done it now please can you take me off your list to contact me because i now have a new photo on my railcard if needed i can dm you my details?

@_Railcards what is your email address for photo?

@yekinirasheed @HCitizion Kindly ensure that you do not share any personal information in this public chat.

@_Railcards @HCitizion @_Railcards I purchased my railcard (Mature student ) on Monday, but I need to use it on Friday. I am yet to receive the railcard download Code. I thought it takes 3 working days to get it. Is there any way you can help me fasten the process? Thanks

@_Railcards Why there is no Railcard for 31-59 years age group?

@yekinirasheed @HCitizion Please DM us your registered email address, order number, postcode, date of birth and the contact number so that I can look into this for you. Thanks, Shoeb

@yekinirasheed @HCitizion Hello, I am sorry to learn that you haven't received the download code for your 16-25 Mature Student Railcard yet.

@domesticcodess Apologies for the inconvenience caused and I appreciate you highlighting this error to us. I have certainly forwarded this issue to our concerned team for investigation. Thanks, Shoeb

@_Railcards I have finally purchased via Trainline. Just more error messages from your site.

@_Railcards I’ve tried to register using two different browser but to no avail. “There was a problem” but all the detail name and email are correct. Even used different email. Please advise. Need to book a ticket today and will lose money. Thanks

@lisawood1971 That's great! Please feel free to contact us for any other queries. Regards, Shoeb

@_Railcards I have just received confirmation of the railcard

@_Railcards I applied for a disabled rsilcard and had to send extra correspondence which I did on Monday. Could you let me know if you received it please Order no. 55628655

@lisawood1971 Thanks for the details, I have sent you a DM, kindly review and respond. Thanks, Shoeb

@lisawood1971 Kindly DM us your registered email address, postcode and the contact number so that I can look into this for you. Thanks, Shoeb