Railcards

@hamish_macphee Greetings, I regret to learn about your situation. Please send us a direct message (DM) with your inquiry, and we will investigate this matter for you. Thank you, Sagar

@_Railcards Yeah right, respond to your emails, Fun fact; the way these people treat applicants is disgraceful

From today, more people can qualify for a Disabled Persons Railcard and enjoy 1/3 off rail travel across Great Britain! Fun fact: a Disabled Person’s Railcard doesn’t just save you money, it also gives 1/3 off for one accompanying adult travelling with you. Check if you’re eligible and apply today orlo.uk/ehuyJ

@somnomna You're welcome, Ally. I appreciate you taking the time to let us know about the help you received. I'm pleased to share your feedback with our team. Please feel free to contact us for any other queries. Regards, Maria

@_Railcards I want to pass on my thanks to the person who assisted me during our the Railcard app. Thank you

@Morveno Hello Mo, I've sent you a DM in response to your query. Thanks, Justin

@_Railcards I have DMd you. Please respond

@_Railcards Hi, I bought a railcard through you for my son who has learning needs, but you would only send to him and he has lost it. Please could you send to me?ref 53697036

@bennyboy599 Hello Ben, I understand that you haven't received any confirmation for your application. Please DM us your registered email address, Railcard number, postcode, date of birth and the contact number so that we can look into this for you. Thanks, Shoeb

@_Railcards Why am I still waiting for mine to be issued two weeks after I submitted my application (and paid my money)?

@NorretteM @BBCWatchdog I've sent you a DM in response to your query. Thanks, Justin

@_Railcards @BBCWatchdog Your DMs are closed

@_Railcards Problems with yr fulfilment centre? Awaiting Sen railcard since 1st March email on 2nd March saying it's in the post. No sign of it or its replacement per email last Thurs. Going to have to cancel my holiday. Go/no-go situation in a couple of days. @BBCWatchdog

@AlfredCockerell @TonyGreenFan Hello Alfred, I'm sorry to learn that you are facing difficulties whilst purchasing the Senior Railcard online. Please DM us your query and we'll assist you further. Regards, Justin

@TonyGreenFan Except that @_Railcards IT systems won't let me buy a Senior Railcard despite being an older person who this railcard is targeted for. Their website is a joke! Lol 😡 😂

At the end of the day we all must buy a railcard

@RedSteppaJ Hello, kindly elaborate your query so that we can assist you further. Thanks, Shoeb

@_Railcards So I gotta give you my age now???? When I book a ticket? What a shitshow. Slimy marketing crap Expected better

I'm sorry to inform you that purchasing the 16-25 Railcard online using your Birth Certificate is not an option; however, you can purchase it in person at any staffed station ticket office or reach out to our Telesales Team at the number listed below to order the Railcard by phone: Contact number: 03453 000 250 (7 am to 10 pm every day except for Christmas Day). Thanks, Justin

@_Railcards There is no option on the website to submit a birth certificate?

@_Railcards how can you buy a 16-25 railcard without passport or drivers license. Uk citizen.

@somnomna Hello Ally, I've sent you a DM in response to your query. Thanks, Maria

@_Railcards how do we DM you when the DM link doesn't work? Do you have an email contact?

@somnomna Hello Ally, I've sent you a DM in response to your query. Thanks, Maria

@_Railcards How do I DM? Your DM link doesn't work?

@_Railcards yet again Railcard has deleted itself, yet again can't get logged in to complain, yet again have to pay full price. Absolute joke of a service.

@somnomna Hello, I am sorry to learn that you are unable to view your Railcard on the Railcard app.

Hello Stephen, I'm sorry to learn that you are unable to purchase the tickets with your Network Railcard. I understand that you would like to know if this block will ever get removed from the ticket machine. I recommend you check with the train operating company managing the railway station. I'm sorry, we won't be able to comment about it as we don't manage the ticket machine or sell tickets. Thanks, Maria

If only it was possible to buy a discounted ticket. @TfL ticket machines currently block sales of tickets with a Network railcard and encourage you to pay more with contactless. @_Railcards Will this block ever get removed from ticket machines?

6.Railcards work in London Certain UK railcards (like the 16–25 Railcard) can be linked to your Oyster card for discounted off-peak fares.

We couldn't agree more! 🤩

Hello John, for renewing the Two Together Railcard purchased with us i.e. National Railcards the cost is £35, but not sure about Tesco Clubcard offers, I would suggest you to get in touch with Tesco for the discount in price as we retail and renew Railcards at the standard price. Thanks, Sagar

@_Railcards @TescoClubcard Just checked the renewal price for our two together railcard. £35 on railcard website but £23 in clubcard reward vouchers on Tesco which they quote is 50% of the renewal price of £46. Why the £11 mark up?

@chloeskatiex thankgod for the two together railcard 😅 x