End User Feedback
7.1K posts

End User Feedback
@EndUserFeedback
Let users vote and suggest new ideas for your products!
Katılım Kasım 2015
455 Takip Edilen420 Takipçiler

Read Greg Sterling's bad experience with Omni-Channels #CustomerService
marketingland.com/opposite-omni-…
marketingland.com/opposite-omni-…

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How many potential customers have you lost because of poor customer service? #CustomerService #Feedback

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Read Greg Sterling's bad experience with Omni-Channels #CustomerService
marketingland.com/opposite-omni-…
marketingland.com/opposite-omni-…

English



90% of people surveyed have used #SocialMedia in some way to communicate directly with a brand.

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80% of companies say they deliver "superior" #CustomerService. 8% of people agree!
#CX #CustomerExperience

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80% of Americans agree - smaller companies place a greater emphasis on #CustomerService than large businesses.

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Resolve a complaint in the customer's favor and they will do business with you again 70% of the time. #CX #CustomerService

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