Entwistle Green

@sueellendarling Hi Sue, try our parent company, @countrywideUK and we can pick up from there. twitter.com/messages/compo…

@sueellendarling Hi Sue, we're sorry this has been your experience. Can you DM us the details and we'll happily take a look. Thanks

@rgtsparkle5 Hi Ronni, without a DM with more info it's hard for me to help further. twitter.com/messages/compo…

@EntwistleHomes I’m only asking for five minutes not all day! And before or after the ones going already. It will then free up Tuesday and another time for my husband to view. Honestly. I’m trying to help your diary 🤷‍♀️

𝑾𝒐𝒏𝒅𝒆𝒓𝒊𝒏𝒈 𝒉𝒐𝒘 𝒎𝒖𝒄𝒉 𝒚𝒐𝒖𝒓 𝒉𝒐𝒎𝒆'𝒔 𝒘𝒐𝒓𝒕𝒉? 𝑭𝒊𝒏𝒅 𝒐𝒖𝒕 𝒇𝒐𝒓 𝑭𝑹𝑬𝑬 𝒉𝒆𝒓𝒆: fal.cn/3d98K

@rgtsparkle5 Yes but they will be at separate times and subject to diary availability too

@EntwistleHomes They told me they had 4 lots of viewers look at it yesterday, so hardly keeping the numbers down is it.

@rgtsparkle5 Hi Ronni, it will really depend on the diary and the availability. We have to limit the number of people that can view at once and hope you can understand this. Happy to help if you need it although please note there isn't much time for me to contact branch as they close soon

@EntwistleHomes The property is empty. It has also been on the market since last year with another agent. If someone is viewing tomorrow, I’m sure five minutes would not be much to ask while one of your staff is there with a key showing someone else.

@rgtsparkle5 Unfortunately it's difficult to comment without context Ronni. If the property is attracting lots of interest we have to take care with viewings in order to keep people safe. If you need us to help we are happy to but we'll need you to PM us.

@EntwistleHomes I’ve stated what my problem is and you can’t help. I’m expected to wait until Tuesday to view without my husband and it will probably go before then!

@rgtsparkle5 Hi Ronni - I can see you've sent us a few messages today. If you need any help please PM us.

@EntwistleHomes Had a letter from you this morning saying you will continue to keep me on the mailing list. I haven’t been emailed one property by yourselves and I sold my property in November.

@rgtsparkle5 Hi Ronni, if you need any help please PM us and we'll get your local branch to call you.

@EntwistleHomes Even your replies to emails are ‘We will get back to you’

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@MissHellieRoo Hi Helen, I am pleased you were able to contact our local team and I am sorry that you are having to wait till Monday to learn about the outcome for your offer, however, I would like to wish you all the best and hope you are successful. Kind regards, Scott

@EntwistleHomes Managed to get through to somebody but the whole situation is farcical. Your agent said they explained my info to the seller at 4.05pm yesterday yet at 4.44pm another agent was emailing me telling me my offer was short, which you know it wasnt! Now I have to wait until Monday!

@EntwistleHomes why is nobody answering the phones in Walton? This is an absolute joke - I am trying urgently to contact you over an offer which you say is "short" despite me providing bank statements to prove we have over double the funds available for the necessary deposit!!

@KevinRodgers08 Hi Kevin, I'm sorry about this. I just spoke to the branch, they explained that they were in during the morning but they were committed to doing the viewings in the afternoon. Sorry about this again. Thanks, Milena

@EntwistleHomes I’m struggling to understand why there’s NO sales staff available in the Maghull & Liverpool branch today - this poor service may actually cost us our dream home & force us to remove our property from the market - bad form!! #CustomerService #estateagent

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