Eric Bleke

Powerful insights from Geoffrey Moore. Our customers address these challenges with a platform that digitizes their destination to create customer connections that drive engagement and ROI. lnkd.in/dUQxsSG

An excellent article from McKinsey to bring clarity to a complicated problem. bit.ly/2uSmJ4Z

Starbuck's may be leading the way, but other consumer brands across all verticals are investing to leapfrog. lnkd.in/ewbgZER

Great perspective from HBR. From today onward, the only viable retail strategy is to try to advance and merge digit…lnkd.in/enJ-jXU

Data Is King, Personalization + Automation = Profits, Legacy Tech Won’t Cut It. Brick and Mortar retailers have an…lnkd.in/eS-bgj4

@coachkeane1 @markbland @nmistry108 @OfficialSPGB @realDonaldTrump L

Second in a series on the elements of "stickiness" in loyalty and customer experience lnkd.in/dGBvQ5E

Brand loyalty is still alive and well, but business owners need to use a modern approach to make it work properly... lnkd.in/edXuEFd

Very interesting opinion on "old school" CRM. lnkd.in/eafxtU2

Great article on the explosion of data from IoT. For real business transformation "it’s not the data, it’s the moti…bit.ly/2bdYohc

Great interview w/ Eric Larson about retailers using technology to build personal relationships with consumers. lnkd.in/bBGghXm

Generic points-based rewards programs are not enough, personalization and individual experience win the day. lnkd.in/b5uxXk6

Best-in-class companies are investing significantly in smarter analytics and technologies, doubling in next 2 years. bizcom.to/1/34yi

Great insight on earning consumer loyalty from industry leaders and Phil Rubin of rDialogue lnkd.in/bijwkcS

Great perspective on building a brand experience. Data is crucial to knowing and engaging with your audience. lnkd.in/bQQDpqk

Ingenuity in Their Own Backyards: How 5 Atlanta-based Companies are Leveraging Local Startups to Foster Innovation lnkd.in/bqyVamV

A great success story for ENGAGEcx customer Rock Creek. lnkd.in/byTGm4m

Retailers are taking note of Amazon's view of the future. It's available today. engage.cx lnkd.in/bcjbvk8

80% of your profits come from 20% of your customers. Start building stronger relationships: bit.ly/audienceVSrela… #CRM #custexp