@JTJHenson@EricChe89305257@RevolutApp The Twitter support is very good. Unfortunately the chat support is a joke... They don't respect the client and lie to us.
@EricChe89305257@RevolutApp Hmm, I don’t use Facebook and always find interactions here with @RevolutApp really good - great customer support and justmlover their humour and personality here
@RevolutApp Hi there - I got locked out of my account this morning, verified all my top up cards but am still blocked (screenshot attached) - I’ve tried to use the ‘contact support’ chat but have been frozen on “we are connecting you with an agent” since then? Any help? Thanks!
@RevolutApp@EricChe89305257@RevolutApp just a quick question - Any idea about when they might get in touch with me to sort this out and how? (Since the chat feature in the app seems to be broken?)
Sorry to rush you but I added money as have holiday booked, and so now can’t access all of that money...😳
@JTJHenson@EricChe89305257 Hey, Jos! No worries, we are here for you! 😉 Check your inbox, we have sent a direct message your way regarding your issue, we hope to hear back soon! 👍
Seriously @RevolutApp ??
You say once that my account is active, but still noting when I connect. I contact you again on twitter and same thing happens... Really what is wrong with you guys ??
😭😭😭
@RevolutApp@RevolutApp two agents told me that my account is active but it is still disabled. Please I need urgently to use the account. Provide me help (no one is answering on the chat support) ...
🙋🏻♂️ Operations Associate, Charles reveals why he chose Revolut Ops and what it means to be working there on daily basis. Learn more on bit.ly/2LVZvXKyoutu.be/Js3Yl1pm8wM
Seriously @RevolutApp ??
You say once that my account is active, but still noting when I connect. I contact you again on twitter and same thing happens... Really what is wrong with you guys ??
😭😭😭
@RevolutApp So now, I get a private message on Twitter from @revolutapp which tells me that my account has been unblocked and is fully active. I was happy until I connect and see that the account is still "temporarily" disabled (from 3 months now) ! Please @RevolutApp , do something !
@RevolutApp This is maybe why you do not answer on the chat support ..... I am waiting unblock my account since two months now !!!! No one answers ....
@BlockedBrac@RevolutApp OMG! I noticed after a lot of researchs that we are not alone in this case ... I am so desperate ... They really avoid all my messages
Thank you for your message
@RevolutApp still waiting for your answer. Crazy to not receive anything from your support team for months ! I have money blocked and you do not answer ... Do you need any screenshots that could convince you to help me ?