Ernie Stephens

@HardRockBetHelp I emailed my D.O.B and the last 4 of my social and all I keep getting is a standardized email stating that you are aware this has occurred ,I dont mean to be rude but what is it going to take to unlock my account so I can pull out my 950.00 this is the worst customer service !

@Estephens95 Hi there, we understand it’s frustrating to wait. We can’t provide player payout info, but for account or bet questions, please email appreview@hardrockbet.com with your DOB, last 4 of SSN. We look forward to addressing your inquiry.

@MJoneis3 Hi there, we understand it’s frustrating to wait. We can’t provide player payout info, but for account or bet questions, please email appreview@hardrockbet.com with your DOB, last 4 of SSN, and bet details. We look forward to addressing your inquiry.

@HardRockBetHelp I have just sent an email with the details you asked me for ,and I have been corresponding with @HardRockBetHelp by email hopefully the email you just provided is some sort of management that can actually expedite this process ,my lord this is my mortgage!!!please help

@HardRockBetHelp I need my account reviewed and unlocked as ot says I am currently suspended I am an avid user and the amount im concerned about is 950.00 this money is directly from my bank account I have provided everything hard rock bet has required from me help please !!!

@HardRockBetHelp my account is suspended please help unblock my account I have been corresponding with @hardrockbethelp to no avail has anything been done ive provided all proper documentation please help me

@HardRockBetHelp please help 🙏 I am in need of assistance I was contacted by hard rock bet after making a withdrawal of 950.00 of my own personal money from my bank account ,stating my account has been suspended they have yet to lift the suspension please help