evcoms

evcoms want to congratulate all the nominees, commendations, and award winners from last Friday's #ccmalive 2023 awards ceremony. We were delighted to present the award to the winner of Industry Professional of the Year Advisor John Carey from our customer AIB @CCMA_Ireland

Quite the spirited debate happening over on our LinkedIn page. Tayto VS Walker crips #Tayto #Walkers #TaytoWins linkedin.com/feed/update/ur…)

AI offers several benefits for the contact centre industry, making it a valuable tool for improving efficiency, customer service, and performance. Here are some reasons why AI is good for the contact centre industry. lnkd.in/ep5p6MJB #ai #customerservice #automation

We are pleased to announce that NICE has been recognized as a Leader in The Forrester Wave™: Robotic Process Automation 2021 Report! Get a complimentary copy of the report here >> okt.to/pSQjX4 #RPA #automation #RobotsAreNICE #CX #contactcenter

#Contactcenters: Follow the 7 steps to #AI adoption and success. okt.to/ihZ8un

We're inspired by the success of our customers. That makes us tick. Find out how we help global organisations remove the complexity of communications management and embrace simplicity: weareaura.com/resources/cust… #WeAreAura

evcoms are looking for a Head of Sales Administration to help manage our busy workload. Responsible for day to day sales administration and processing new customer orders, and working with existing customers on daily orders. Full details on request info@evcoms.com #hiring #job

Senior Resource planner required for one of evcoms enterprise WFM customers, delivering accuracy in forecasting and supporting delivery of all performance metrics. across all change and trading expectations. For more info: linkedin.com/posts/evcomcon…

Well done to our trusted partners Avaya on the amazing Q1 earnings, with $2.2 billion of new contract value. Well done to the team & especially the local team that support our team - Aidan Furlong, Ciarán McNamara, Alanna Charmant-Dunne & Brian Curtis. Keep up the good work!

Hosted WFM from evcoms helps you manage remote staff in your contact centre and ensure adherence to your targets. The @evcoms team are onboarding new large WFM customers on a weekly basis. Some great testimonials coming soon with real ROI. Contact info@evcoms.com for more details

A common question in 2021 is "Can you support our legacy PBX as we evaluate our options”. evcoms have the experience and stock legacy equipment for our customers, we’ve seen an influx of customers as some vendors appear to have exited the PBX market. #evcoms #pbx #telephony

Avaya ACO from the evcoms team is the perfect work from anywhere solution #avaya #aco #workingfromhome youtu.be/07WvPMV-5oY

Bob Dylan said "The Times They Are a-Changin'" and this was highlighted in 2020. We have helped our customers manage contact center’s with WFM in the cloud. Please feel free to avail of our expertise by mailing info@evcoms.com #evcoms #wfm #cloud

evcoms supply support to both Avaya red and Avaya blue solutions. We help migrate our customers to the cloud or support their on premise solutions. #evcoms #avaya #nortel #cloud

The most requested feature in Microsoft Teams - breakout rooms - is finally here. Confirmed at Microsoft Ignite 2020, the new feature is scheduled for public preview this month. Watch this space for updates... 👩‍💻

One global service. One global team. Find out how our Insight, Connect & Cloud solutions can simplify your global IT management #WeAreAura