ExpressVPN

When independent researchers flag a behavior through our @yeswehack program, we recreate it, study the impact, and ship improvements that strengthen the product for everyone. 🔎 More on how the loop works: expressv.pn/48DtD2A

@NukeDST Thanks for your feedback Kira! 🙏 We’ve shared your suggestion with our team.

@expressvpn @IWFhotline Please add an endpoint in El Salvador.

Can a VPN be private AND proactively safe? 🛡️ Today, we’re launching “Not on My Network” with the @IWFhotline. Using our new DNS-level tech, OpenBoundary, we’re restricting access to CSAM domains without breaking encryption or logging user data. We aren't keeping this to ourselves. We’re open-sourcing the code so the whole industry can join us. Full details: expressv.pn/4rQFqD9

@wonchoi0113 Hello レイ👋, could you please send us a DM to better assist you?

@expressvpn Hi, we are a Japanese company and need a VPN service for our oversea office in China, does your VPN work well in China mainland?

It is good to be back in Bangkok 🇹🇭 ExpressVPN is proud to return to #FOSSASIA2026 as a Platinum Sponsor. We’ve supported this summit for years because open infrastructure is the only way forward. We’re bringing our engineers and our research team back to True Digital Park. See you there: eventyay.com/e/88882f3e #FOSSASIA #OpenSource #PlatinumSponsor #Bangkok

@wonchoi0113 Hello レイ👋, could you please send us a DM to better assist you?

@expressvpn Hi, we are a Japanese company and need a VPN service for our oversea office in China, does your VPN work well in China mainland?

We’re using our Platinum space at #FOSSASIA2026 to host a media booth dedicated to open-source maintainers. We want to interview YOU about your roadmap and philosophy so we can share those stories with our audience. Stop by the ExpressVPN booth to help us get the word out about your work. #OpenSource #DevCommunity

@wonchoi0113 Hello レイ👋, could you please send us a DM to better assist you?

@expressvpn @IWFhotline Hi, we are a Japanese company and need a VPN service for our oversea office in China, does your VPN work well in China mainland?

@wonchoi0113 Hello レイ👋, could you please send us a DM to better assist you?

@expressvpn @yeswehack Does the VPN service work in China mainland?

When independent researchers flag a behavior through our @yeswehack program, we recreate it, study the impact, and ship improvements that strengthen the product for everyone. 🔎 More on how the loop works: expressv.pn/48DtD2A

@CoachavecWJ Hi WJ👋, Please check your inbox, we've sent you a direct message.

@expressvpn I would like my money back, you promised a 30 days money back guarantee right?

@KKthebeast8 You were right, global connectivity issue earlier today. It's resolved now and everything's back up. Sorry for the disruption!

@expressvpn system is down. Thousands of reports on down detector.

@lordealucardX0 Thanks for the heads up, we were on it. The outage is resolved now and service is back up. Try connecting again and let us know if you hit anything else.

Yo @expressvpn your servers are down, so you guys might want to get on it ASAP

@ConsLatino We hear you and we're sorry. There was a global connectivity issue earlier today and it's now resolved. Try again, and email support@expressvpn.com if anything's still off.

@expressvpn what the hell is going on?!?! The app doesn't work in any device, how about you fix the issue?!?!?!?!

@2ndHalfDownHill We hear you, sorry for the disruption earlier today. Service is restored now, so give it another try. Thanks for sticking with us.

@patelliott2 @joyceprieur @buttonpusher_1 @expressvpn Same. Sort it out @expressvpn !

@expressvpn you appear to be down, whats up?

@ManxPubg It's been fixed! The connectivity issue earlier is resolved and service is back up. Try connecting again, thanks for your patience.

@expressvpn @IWFhotline Apparently the network traffic is blocked as of right now, any idea when that will be fixed?

@GuitarJoe66 Sorry about that. We had a service disruption earlier that affected things across the board. Everything's restored now. Try connecting again, and reach out to support@expressvpn.com if anything's still off.

@expressvpn you little link for contacting your team for "immediate assistance" doesn't work. I'm contacting you here. The VPN won't connect to any servers.

@Propskiii Fair point, we should've posted sooner. The connectivity issue earlier today is resolved now. Thanks for flagging and sorry for the silence on our end.

@expressvpn @IWFhotline Why aren’t tou tweeting about how your service is down right now

@ccattan Hey, the outage is sorted now and service is back up. Sorry for the disruption earlier. Give it another go and let us know if anything's still off!

@expressvpn @IWFhotline Fix the outage

@bad070 Hello bader👋, we're really sorry to hear about your experience. Could you please send us a DM to better assist you?

@MarciaCominetti Hi Marcia👋, Please check your inbox, we've sent you a direct message to assist further.

@ExpressVPN charged me for 3 extra months even though auto-renew was turned off and I can’t get a refund! This is unacceptable!

@MarciaCominetti Hi Marcia👋, Please check your inbox, we've sent you a direct message to assist further.

@ExpressVPN charged me for 3 extra months even though auto-renew was turned off and I can’t get a refund. This is unacceptable!!!!

@MarciaCominetti Hi Marcia👋, Please check your inbox, we've sent you a direct message to assist further.

@ExpressVPN charged me for 3 extra months even though auto-renew was turned off. Now I can’t get a refund. This is unacceptable!!!!

@andres_barreraC Hi Andrés👋, Please check your inbox, we've sent you a direct message to assist further.

@expressvpn hey, can you review the server in mexico? because the server is unstable a lot of time.

@wesvswes @IWFhotline Hey @wesvswes, sorry about that, we want to make this as easy as possible for you. Send us a DM with the email linked to your account and we'll get the cancellation processed for you directly. No buttons needed.

@expressvpn @IWFhotline I’ve been trying to cancel my subscription and the website will not allow me. The ‘continue to cancel’ button does not work. The ‘chat’ button and ‘get help’ buttons do not work either. Every other button works. There is no phone number for support. Please help me!