Eyeglass World

@srbenak If you prefer an in-store doctor, please contact the store to schedule your exam and let them know that this is what you prefer. Thank you for being our customer!

@EyeglassWorld OK you guys really do need to get real doctors in your stores and make things right with people that you have taken advantage of and you won’t help them once they found someone that will correct it do the right thing!!

@srbenak eyeglassworld.com/remote-eye-exam

@EyeglassWorld you need to pay the doctors to come work in your stores and not do virtual doctors. It’s kind of hard to figure out a prescription for someone if you’re doing that.!!

@SideSplittingET Yes, or email eyeglassworld@nationalvision.com and include the same information we requested. Also, mention you commented on X. Thank you.

@EyeglassWorld X won't let me send a DM another platform maybe insta??

Walked into @EyeglassWorld in Arvada with the expectation that it would be way better than @AmericasBestGlasses I was wrong after being one of the first customers in. The front desk made it for me where I was the last person out 😔

@MarkWal35709868 @Florencebymills Unfortunately, not all prescriptions can be made in-store, same day or 2-3 days. We invite you to visit our website here: eyeglassworld.com/services/same-… for details.

@EyeglassWorld @Florencebymills I just called the store. They said around 2 1/2 weeks. Lol. Not exactly same day, huh? False advertising much?

Where self-expression meets everyday style.💜 Shop @florencebymills glasses at the link in bio.

@MarkWal35709868 @Florencebymills @MarkWal35709868, we appreciate your business and your feedback. Please visit our website: eyeglassworld.com/services/same-… for details. We're happy to have mgmt contact you about your order. If you'd like, please send us a DM with your name, the store you use and your phone number.

@EyeglassWorld @Florencebymills Nice people. Nice location. But same day? Negative. Same week perhaps.

@leiffusa unfortunately, not all prescriptions can be made the same day at our in-store labs. Here's a link where you can find same-day details: eyeglassworld.com/services/same-…. Please don't hesitate to ask your sales associate why your prescription cannot be made the same day.

@EyeglassWorld You only have one store in fort myers Fl. I don't think it help if you call me, just change your marketing from saying THE SAME DAY which it is not true

@EyeglassWorld I called Eyeglass world in fort myers,Fl to find out how much the best digital progressive lens would cost if I have the frames. The Rep said "we don't have the lens it talk two weeks or more to get them" on the price question he said" $350.00" Really bad ad

@StephanieGray86 VSP is out of network with us. You can check with VSP or our store to see what your out of network benefits will cover. The store can let you know what your options are for same-day service with your own frames. Thank you!

@EyeglassWorld my glasses are cracked. I got them at lenscrafters and they have to send them off for new lenses but I cannot see without them. You do in house lenses without buying frames? With my insurance being vsp

@BlackMageLegion We're sorry that this has been your experience with us. We're happy to help. Please email eyeglassworld@nationalvision.com. Mention you wrote a comment in X. Include the patient's name, location visited, the date of your visit & your phone number. DM is ok, too.

Good morning/afternoon. I'm very flustered over my glasses @EyeglassWorld. I went in paid over 300 for my glasses, then had to bay another 119, and they are still messed up. I can not see out of my right eye everything is blurry and your staff is giving me the run around. This needs to be fixed now!!!

@englishgrl We're very sorry you had such an unpleasant experience with us. Please send a DM or email eyeglassworld@nationalvision.com. Include the store location, your name and your phone number if you'd like to speak with corporate management. Mention you commented on X

@EyeglassWorld Just encountered the most unprofessional, dismissive and rude saleswoman. She should not work in customer service. I will NEVER step foot in that store again. She needs to be fired. Immediately.

@McCheryC We're sorry to hear this, what happened? If you'd like to speak with someone from corporate, send us a DM (or email eyeglassworld@natinalvision.com - mention you commented on X) with the store you visited, the date of your visit and your phone number.

@EyeglassWorld absolutely worst experience buying eyeglasses we’ve EVER had. Wouldn’t go back if yall were the last option in the western hemisphere. Negative five stars. Your Amarillo Texas store should close and reopen as… literally anything but an optical.

@CarsonBrennanA please send an email to eyeglassworld@nationalvision.com, mention that you commenting on X. Provide the store you use, your name and phone number. We'll have someone contact you to assist.

@EyeglassWorld I know in this day and age, and as expensive it is for me to be able to SEE, you didn’t give me ONE SMALL GLASSES CLOTH for the five pairs of glasses I ordered?!

@MarlonThom66897 Hello, thank you. I apologize, we are having issues with our X site. Would you please share the content of your original post so I can have management contact you?

@EyeglassWorld Mawdogcc@gmail.com

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@itsneverending1 Please communicate with the email thread we've been using. Once I hear from you there, I will reach out to the store team again. Thanks!

@EyeglassWorld Yes I've gotten replies to those...what i have not gotten is the call from the GM like I was told in those emails.

@EyeglassWorld is absolutely TERRIBLE. Just had to pay for an eye exam from someone who shouldn't even be practicing, and if they don't have your brand of contacts in stock...tough shit...they put whatever they want on the RX so you have to buy what they say. Never. Again.

@itsneverending1 We've responded to all emails into that email address. Please check your spam and junk folders. If not, please try again.

@EyeglassWorld I did that...still not a peep from your company. And now my fiancé's glasses have been screwed up. So apparently, it is generalized incompetence vs just your physician.

@SAllolo808 Here's a link to our website where you can browse all of our Nike frames eyeglassworld.com/all-glasses/ni…. thanks!

@EyeglassWorld I‘m The Coming if you Know about Hip-Hop hmph Do you got dem sweet #Nike Frames

@Lindsay57083493 If his order had to be sent out, orders take 7-10 days. We would recommend that you give the store a call and give them an address. They can ship his order to him.

@EyeglassWorld He called today and they still aren't ready, and cannot give him a timeframe for when they will be. We leave for Florida early Thursday and expected his prescription sunglasses and glasses to be ready.

@EyeglassWorld my husband went in to get glasses Friday, expecting to get them the same day, as advertised. It was the only reason we went there. He had an eye exam, selected glasses and then was told it would be 7-10 business days. His appointment was at 3, store closed at 7.