FirstBank

Hi @vadoopee, thank you for contacting us. To assist you quickly, kindly be advised that you need to follow us on any of our platform, as this is part of the procedure to ensure quick response. Once done, kindly send us a Direct Message (DM) with your complaints/account details. You can connect with us via any of our following platforms: Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria.) We are here to help! Thank you for choosing FirstBank. #YouFirst

@FirstBankngr Can you resolve this please. Been on it all day @FirstBankngr @FBN_help

@kbtams Hello @kbtams, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

My @FBN_help Token needs to be connect to my account including the email linkage I applied for since the past 4 months and it's yet to be connected, please assist.

Hi @kbtams, thank you for contacting us. Due to the sensitive nature of your chat, we kindly ask that you contact us directly via any of the phone numbers listed below so we can securely verify your identity and provide the necessary assistance. In addition, your chat has been escalated to our outbound team, who will reach out to you as soon as they are available. We sincerely apologize for any inconvenience this may have caused and truly appreciate your understanding. Be assured that we remain committed to always delivering a secure and seamless service experience. We are pleased to inform you that you can now reach us on 0708 062 5000 and 0201 227 8000. Both lines remain fully active and available to support you with all inquiries, requests, and complaints. Thank you for choosing FirstBank. #YouFirst

@UririWealth Hello @UririWealth, thank you for contacting us and we sincerely apologize for any inconvenience this might have caused. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

@FirstBankngr @FBN_help what is wrong with your bank this morning all the money send to my first bank acc is successful but yet not in my first bank account

Hi @MakindeDurodola, thank you for contacting us. To assist you quickly, please follow and send us a DM on Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria). We are here to help. Thank you for choosing FirstBank. #YouFirst

Why is it difficulty to log in into U.S visa fee payment platform at first bank Sapon, Abeokuta. Please help to resolve the issue now @FBN_help

Hi @OdiaOsaret8327, thank you for contacting us. To assist you quickly, kindly be advised that you need to follow us on any of our platform, as this is part of the procedure to ensure quick response. Once done, kindly send us a Direct Message (DM) with your complaints/account details. You can connect with us via any of our following platforms:  Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria). We are here to help!

@FBN_help @FirstBankngr Good morning, I did a withdrawal of 20k from first bank ATM yesterday around 9am and I was debited without payment and till now the money has not be refunded back, kindly help me to work on it @cenbank @NDICNigeria Odia Godwin 3071607080

@UncleChike_ Hi @UncleChike_, thank you for contacting us. To assist you quickly, please follow and send us a DM on Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria). We are here to help. Thank you for choosing FirstBank. #YouFirst

@Mrbright_OU @FirstBankngr @FBN_help Your first mistake was you choose first bank!

I opened a @FirstBankngr Diaspora account and over 2 weeks they’re yet to complete my verification so I can withdraw the money I received into the acct Living abroad,I’m not used to this level of incompetence by @FBN_help & I doubt anyone would waste their time opening such acct

@Chrisintegrity2 Hello @Chrisintegrity2, thank you for contacting us and we sincerely apologize for any inconvenience this might have caused. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

@FBN_help I am following you here

Much as we have our plans and needs, please think #KidsFirst #KeepThemEngaged #KeepThemSafe #YouFirst

@CharityOzioma Hi @CharityOzioma, thank you for contacting us, kindly check your DM for our response. #YouFirst

@paul_uwakmfon Hello @paul_uwakmfon, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

@FBN_help is the Link NIN option in the FirstMobile app functional? It keeps saying “Unable to process request now. Please try again later”

@Mercyomos117895 Hello @Mercyomos117895, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

@FBN_help Your call lines don’t work Why???

@FBN_help I can’t send a dm

@AOladimeji50235 Hi @AOladimeji50235, thank you for contacting us. To assist you quickly, please follow and DM us on: Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria). We are here to help!. Thank you for choosing FirstBank. #YouFirst

@nombahq @FirstBankngr @FBN_help Same here also I can’t messages can I send my number to text me on ? Or you should send urs

Your current account has been holding your money all year. Has not said thank you. Has not paid interest. Has not even sent a check-in text. Nomba Corporate Vault pays up to 18% per annum. Because your money should be working as hard as you are. 🧡

@Ratesss_ Hello @Ratesss_, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

@FBN_help i can’t send a dm, your dm is locked

@FBN_help can you help me with my statement of account ?

Hi @timothy_og10001, thank you for contacting us. To assist you quickly, kindly be advised that you need to follow us on any of our platforms, as this is part of the procedure to ensure quick response. Once done, kindly send us a Direct Message (DM) with your complaints/account details. You can connect with us via any of our following platforms: Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria.) We are here to help! Thank you for choosing FirstBank. #YouFirst

@FirstBankngr @FBN_help Please, what is the meaning of this? I've not performed a single transaction today

@Okwute_Ndi_igbo Hello @Okwute_Ndi_igbo, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank. #YouFirst

@FBN_help Hi please I need your assistance

Hi @ARAKUNREEN, thank you for contacting us. To assist you quickly, kindly be advised that you need to follow us on any of our platform, as this is part of the procedure to ensure quick response. Once done, kindly send us a Direct Message (DM) with your complaints/account details. You can connect with us via any of our following platforms: Facebook (First Bank of Nigeria Limited), Twitter (FirstBankngr or FBN_help), or Instagram (firstbanknigeria.) We are here to help! Thank you for choosing FirstBank. #YouFirst

@FBN_help @FirstBankngr @cenbank My N50 has not been refunded please

@FBN_help @FirstBankngr @cenbank how can you be charging N100 for stamp duty on 40k transaction? The rate at which you deduct money from accounts is too alarming.. Kindly refund my N50.

@FortuneNdudi Hi @FortuneNdudi, thank you for contacting us. Please check your DM for our response.

@FBN_help Account number 3018010984 Account name Esegbue Christian

@bydivineemeka Hello @bydivineemeka, thank you for contacting us. Kindly check your DM for our response. Thank you for choosing FirstBank #YouFirst

@FBN_help @FirstBankngr can I change the number linked to my BVN online without walking into one of your physical branches.