Frogfoot Fibre

@kistan86171 Hi, Amanda. Thank you for taking our call. As discussed, your issue has been resolved. Our apologies for the inconvenience caused once more. Have a good day further!

@FFFibre good morning,I am reporting no fiber connection at my home. There is power to the router as well as attachments . It was working perfectly fine last night. Thank you

@ujudge @craigboonzaier @ujudge

@FFFibre @craigboonzaier IS THERE ANY PROBLEMS WITH OUR CONNECTIONS

@FFFibre Is there somewhere I can follow up on Ticket Fault Ref #3498924

@ujudge @craigboonzaier Hi, George. Thank you so much for your kind and thoughtful feedback — we truly appreciate you taking the time to share your experience.  We’re especially glad to hear that the consultant provided such dedicated and attentive service; we’ll be sure to pass on your compliments...

@ujudge @craigboonzaier Hi, George. Thank you for taking our call. As discussed, your issue has been resolved. Our apologies for the inconvenience caused once more. If you have a moment, I’d truly appreciate it if you could share your experience by leaving a quick review at the link below: Googl...

@ujudge @craigboonzaier Hi, George. We tried contacting you but to no avail. Please provide us with a suitable time to call back. Thank you.

@ujudge @craigboonzaier Hi, George. Thank you for taking our call. As discussed, your query has been escalated to the relevant team. Our apologies for the inconvenience caused.

@ujudge @craigboonzaier Good day, George.  We're sorry to hear your fibre is down. We're currently not aware of any issues in your area.  We attempted to reach you by phone earlier today but were unable to get through. Please let us know a convenient time to call you back, or feel free to reach ou...

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@craigboonzaier Good day, Craig.  Thank you for taking our call.  As discussed, the outage has been resolved.  Should you require any further assistance, you are welcome to contact us.

@craigboonzaier Good day, Craig.  Please note that we are experiencing an outage in your area. Our team is working timeously to get the issue resolved asap. Further feedback will be provided once the outage has been resolved. We apologize for the inconvenience caused.

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@BeverleyDawn Good day, Thank you for taking our call and confirming your connection has restored. Should you require any further assistance, you are welcome to contact us!

@FFFibre we cannot reach one of your agents. We desperately need to sort out a technical issue with you. Please call us on 0832330074 or 0825663345. We’ve WhatsApped you to no avail and we cannot call you as you don’t accept technical calls which is a shame. Urgent please.

@BeverleyDawn Hi, there. Thank you for your post. Kindly note that our maintenance technician is en route to your premises. More updates will follow. We truly apologize for any inconvenience caused.

@BeverleyDawn Good day, greendawning​  Thank you for taking our call.  Your request has been escalated to our Maintenance team for intervention. Our team will be in contact with you to schedule a date and time of attendance for a technician to be dispatched and attend to your fault. We ...

@s_munya Hi, Munya. Thank you for taking our call and allowing us to assist you. Should you require any further assistance, you are welcome to contact us.

@FFFibre could you please contact me via DM regarding your services

@s_munya Hi, Munya. We've tried calling you but weren’t able to reach you. When you have a moment, please let us know a time that works best for a call back. Thank you.

@s_munya Hi, Munya. Thank you for your post. Unfortunately, we are unable to DM you. Nonetheless, kindly let us know when a suitable time would be to contact you. We look forward to hearing back from you.

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@s_munya Hi, Munya. Thank you for reaching out to us. We tried calling you, but unfortunately, we weren't able to reach you at the time. Please let us know when we can call you back. We look forward to your response.