Facewatch

Staff at all levels of seniority are beginning to walk away from retail. In the Retail Trust’s new survey, 43% said they were looking to quit their job. Find out how Facewatch is empowering retailers to protect their staff in our new article: ow.ly/lpVn50XAxgQ

Smile. Say thank you. So requests the Retail Trust in a new campaign. Their survey found that 77% of staff have witnessed threatening customer behaviour in the last year. Let’s hope 2026 brings more humanity to the high street. Find out more: ow.ly/M8rG50XAyjv

A 75% year-on-year increase in Christmas crime. Our latest alerts data predicts approximately 58,700 suspect alerts in December (averaging 1,893 per day). Isn't it time we took back control of retail crime at Christmas? Read more here: ow.ly/ZAsm50XAxyS

What happens if you're mistakenly added to the Facewatch system? The answer is that it's extremely unlikely that will happen. But if you are, we can remove you instantly. In this video, our CEO Nick Fisher guides you through the process that ensures we're 99.98% accurate.

In a new YouGov survey, 70% of people agreed they would be comfortable with facial recognition if their data was deleted instantly. Facewatch deletes biometric data instantly if there is no match. Just the way it should be. Find out more here: ow.ly/b2cC50XAwO7

The growing problem of shoplifting and hostility towards retail staff is always magnified in the run up to Christmas. Find out how Facewatch is enabling retailers to have a less disruptive and more profitable festive season in our latest article: ow.ly/YCqv50XAvK5

In a recent YouGov survey commissioned by Facewatch, 86% of people agreed that shopworkers deserve better protection from shoplifters and abusive customers. Facewatch is providing that protection, making shopping spaces safer for everyone. Find out more: ow.ly/v7fg50XAwos

Does installing Facewatch damage a retailer's reputation or trade? The evidence is that it doesn't. On the contrary, if you value your staff, installing our system upholds your brand values, as our CEO, Nick Fisher explains in this video - part of our LFR FAQs series.

Figures from the Retail Trust’s new report are grim reading: • 23% of retail staff have been physically assaulted in the last year • 45% of retail staff feel unsafe at work Find out how Facewatch enables retailers to protect their staff: facewatch.co.uk/2025/11/26/chr…

If you're at the Retailers Against Crime conference in Glasgow today, please do come and see us at our stand.

Nothing to hide? Nothing to worry about. A new YouGov survey has found that 66% of people ‘Agree’ or ‘Strongly Agree’ with shops using Live Facial Recognition if the system only retains images of repeat offenders. The article on our website reveals more: facewatch.co.uk/2025/11/19/pub…

How is data shared between Facewatch subscribers? Put simply, it depends on several key factors. But, as our Data Protection Officer Dave Sumner puts it in this video, "we can't use a sledgehammer to crack a nut". Find out more by watching now.

If you were abused at work you'd leave. And a new YouGov survey shows that 92% ‘Agree’ or ‘Strongly Agree’ that retail staff should not have to deal with abuse as 'part of the job'. Find out what else the public thinks about Live Facial Recognition: ow.ly/QqZ150Xu4X0

How long does Facewatch hold your biometric data? If you haven't committed a crime, the answer is that we don't. At all. Ever. If you're a known criminal, it's a different story. In this video - part of our FAQs series - our Data Protection Officer, Dave Sumner explains more.

100 robberies. Zero prosecutions. Read the terrifying story of one Glasgow shop-keeper in today's @DailyMail: dailymail.co.uk/news/article-1… Live Facial Recognition helps retailers stop crime before it happens. Find out more at Facewatch.co.uk

Nearly three-quarters of those working in retail are regularly facing abuse from customers, with far too many experiencing threats and violence, according to a retail trade union @UsdawUnion's annual survey out today. usdaw.org.uk/latest-news/re… Surely shop workers deserve better?

"Retail crime is horrendous. It’s a constant battle for the team. We spend over half a million pounds a year on security staff.” - West Orchards Shopping Centre staff quoted in today’s @MetroUK. Read more: metro.co.uk/2025/11/08/joi… Isn't it time we took back control of crime?

The daily reality. 77% of retail workers are verbally abused. 23% have been physically assaulted. 45% face abuse every week. One in four feel unsafe at work. This isn’t customer service. It’s abuse. Behind every checkout is a human being. We all have a role to play. Look up. See the person. Smile. Get involved here: go.retailtrust.org.uk/Let's-Respect-… Let’s Respect Retail. #respectretail #smileofrespect #retailtrust #letsrespectretail #retail #retailnews #hope #health #happiness

Who's responsible for responding to the public when they have questions about your use of live facial recognition? If you're a Facewatch subscriber, it's us - not you. And, as our Data Protection Officer, Dave Sumner explains in this video, that's better for everyone.

Halloween is upon us. Supermarkets are bedecked with ghosts and ghouls. But retail staff are confronted by monsters all too real. With around 8,800 staff injuries per year resulting from criminal violence, preventative measures are urgent. Source: The BRC Crime Survey 2025.