WalmartFamilyMobile

@chicksinger77 Hi there! Thank you for contact us, we have sent a DM to help you.

@FamilyMobile Hi! Do I need to call support to receive a transfer pin?

@daleleeak47 To better assist you, please send us a DM here. We're ready to help you get your service up and running again!

@FamilyMobile Your service person shut off my wife's phone when all we where trying to do is switch number on my daughter's phone. The service lady sounded like she was riding a train while taking to us. The ringing was so loud could barley understand her

Changing phones can be difficult, that’s why you can keep yours when you switch. Learn more: myfm.ly/60129seXa

@daleleeak47 That sounds like a total headache, and we're sorry for the inconvenience this has caused you and your family. Regarding this matter, we'd like to step in to help get your wife's service back on and to better understand your situation.

@officialquinzel Hi there! Thanks for tagging us. If you’re having issues related to your mobile service, please reach out by sending us a direct message on any of our social media channels. We’ll be happy to help you with whatever you need!

Aren't going through either. @familymobile should know that im currently being stalked and I think they hacked my phone. They are outside too and heard a laugh. They always sit outside in their cars but only around the same block im on-

@elitebrandcons Hi there! Thanks for your comment. We just sent you a DM to provide further assistance. 🌟

@FamilyMobile I am traveling outside the US and having a very hard time paying and restoring my service! I've been deactivated and I want to restart and your site is useless. Help!!!

Our tech support page has troubleshooting resources like 611611, device tutorials, FAQs and more. Click here for access: myfm.ly/60139nbuU

@JoeMannix73818 We just sent you a private message.

@FamilyMobile The only help that I can find requires a phone.

@JoeMannix73818 Hey there! We understand your frustration with the service not working after activating your device. We are here to provide further assistance and find the best solution for you. Please feel free to send us a private message, so we can resolve this for you.

@FamilyMobile I switched to a new phone and absolutely can not access the cellular network. All the support is by phone or text. Now my phone is locked and no matter what I do I can't connect.

@osheaeigghty Hi there! We just sent you a DM for further assistance. We're here to help you, so please check your messages whenever you're ready!

@FamilyMobile @Nicknito8491 Fuck you family mobile. I just bought my son one of your shitty iPhones with the worst customer service I’ve ever experienced. I wish I could remember your representatives name because the bitch was no help. Had me on the phone for 36 minutes just to hang up on me with no answer

@j45hbrgjmv Hi there! We just sent you a DM for further assistance. We're here to help you, so please check your messages whenever you're ready!

@FamilyMobile Hey family mobile help me with my issue please

@EscobarBrangus Hello! I am very sorry to hear about the unexpected charge for April. Since that involves specific billing details, please send a Direct Message (DM) to our official social media support channel. Our billing specialists there will be able to assist you.

@Nicknito8491 @FamilyMobile I took kept requesting a supervisor. They ignore and refuse.

@Nicknito8491 Hello! We're so sorry for the troubles you've experienced while trying to unlock your device. We'll send you a DM to assist you further.

Yo listen up, you pathetic, limp-dicked clowns at Family Mobile! After TEN FUCKING YEARS of me carrying your broke-ass service like a goddamn champion, you refuse to unlock my phone?! First you straight-up LIED to my face — “Oh it’s already unlocked, bro” — then I call back, ask for a supervisor and you spineless bitches won’t even fetch one? Try telling me my phone “ain’t in the system” while I give you my ICCID and you idiots pull it up right there?! What a pack of galaxy-shitting liars and cowards! I canceled your worthless trash on the spot and bounced straight to T-Mobile where they actually know how to treat a real one. Suck it, Family Mobile. You just lost the best customer you’ll never deserve.

@Nicknito8491 Hi! We appreciate you sharing all this info about the points. This is not the experience we wanted for you. We sent you a private message, so we can double-check on it.

@FamilyMobile deceptive. I just want what I paid for.

@justCal82 I'm sorry to hear that! Allow me to make this right for you. Please send us a direct message through our Social Media Channel of your concern, for me to help you out. Looking forward to assisting you.

@FamilyMobile I fucking hate @FamilyMobile .. they fucking suck🤮🤮 I wouldn't recommend this trash company to anyone🗑️💯btw 🖕

Receive monthly discounts by enrolling in Auto Pay. Click the link to get started: myfm.ly/60179rrr7

@j45hbrgjmv Hi there! We’re sorry to hear your service isn't working. Don't worry—we are committed to fixing this for you. Please check your inbox, as we've sent you a private message to assist further.

@alakazamtrainer Hello! We'd love to help with any issues you may have to unlock your phone. Could you send us a direct message on one of our social media channels with the details, so we can help you? Thank you!

@FamilyMobile Sadly we tried unlocking our devices through the website provided and all it does it loop, even after it says we qualify...

@NickAnders29685 Hi there. I sincerely apologize for all the issues this may have caused you. Please provide me with more details about the issue, so I can assist you better.

@FamilyMobile Worst service ever

@NickAnders29685 We apologize for the data issues you've experienced. If you're still having trouble, please reach out to us on social media for more detailed support. We are here to help you get this resolved!

@FamilyMobile Walmart family mobile has horrible service. Pay full price for "unlimited" but you'll get throttled data.

@kayla_stewart Hi. Please send us a DM via this channel. It will be a pleasure to help you with any issue you may have.

@FamilyMobile I have called customer service 12 times! And my problem still hasn’t been resolved

@JimiCheck I have just sent a reply to your message. Please take a look at your inbox when you have a moment. Thank you!

@FamilyMobile I dmed you

@JimiCheck We truly hear your frustration and want to make sure this is the very last time you have to deal with this! We’d love to get your lines grouped correctly so Auto-Pay covers your entire account moving forward please send us a DM, so we can resolve this for you right now.

@FamilyMobile We've been through this every month. Clearly you're not going to resolve it. next month the line I added to my line will be primary again, and the autopay will pay for that, and cut my phone off because you won't put both of them on autopay and somehow mine is secondary.