Fidium Fiber

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Fidium Fiber

Fidium Fiber

@FidiumFiber

Need friendlier, more flexible fiber internet? We’re now available in select cities in CA, IL, MN, PA and TX — plus, ME, NH and VT! Sign up now 🤖 💚

Katılım Mart 2021
62 Takip Edilen1.6K Takipçiler
Fidium Fiber
Fidium Fiber@FidiumFiber·
@dr5jRobertson Hello, we are sorry for the slow speeds you are seeing. Please Direct Message us your account number or address so we can look into this further for you.
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Robertson Gallery - You can post your art here.
My internet is crippled by Fidium. I can't send an email with a small picture, X barely lets me post (but no pictures), Etrade is impossible, and so is Yahoo Finance. But, my Hotmail inbox is loaded with spam. Fidium said it'll be a week, before they can send a technician. Ai?
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@J64sGamrEvlTwin Hi, we are sorry for the wifi issues. Can you send us your account number or address so we can look into this? You can also reach our technical support team at any time at 1-844-434-3486.
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@bikeguru72 Hi Skip, thanks for reaching out. We are sorry you are not getting the speeds you should be getting. Please reach out to our tech support team at 1.844.434.3486 and they will be happy to get things back to the way it should be.
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Skip
Skip@bikeguru72·
@FidiumFiber This is my Fidium experience. It’s supposed to be 80 mbps.
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Fidium Fiber
Fidium Fiber@FidiumFiber·
Nothing ruins a touchdown moment like a spinning wheel. With the help of Fidium Fiber, you can stream every play, commercial, and half-time show without a buffer. Get game-day internet you can count on: bit.ly/3aEEMpi
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@J64sGamrEvlTwin Hi, sorry for the poor experience, please direct message us your account number or address so we can look into this for you.
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J64sGamingTwin
J64sGamingTwin@J64sGamrEvlTwin·
@FidiumFiber Fix your wifi or I will fix it for you, I can run circles around this company, maybe someone should buy it out and make it better
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@jumpingraindrop Hello and thanks for reaching out. We are sorry for the issues with your services and the time it has taken to get them fixed. Please direct message us your account number or address so we can look into this further.
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CecileStitches🟧
CecileStitches🟧@jumpingraindrop·
@FidiumFiber Most worthless service ever. No internet since Jan. 30, & just to be told the "ticket" timed out because it's been more than 30 days.
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@PSelsky Hi Paul. The fastest way to report service issues is to call our technical support team at 1.844.434.3486 and they will be able to help.
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Paul Selsky
Paul Selsky@PSelsky·
@FidiumFiber please let me know who do I contact about a loss of internet service at my residence? Is there a website to report the issue?
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@G_Kang Hi Gurpreet, please direct message us your account number or address so we can look into this further for you.
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Gurpreet Kang
Gurpreet Kang@G_Kang·
@FidiumFiber My service has been horrible for the last few months with being down to running slow. I got an email today saying Fidium discovered an issue but does not prove eta as to when will the issue be resolved. Can you prove an ETA as i cannot afford to wait any longer
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@PSelsky Hi Paul, thanks for reaching out. We don't have any widespread issues in the Sacramento area at the moment. Please reach out to our tech support team at 1.844.434.3486 so we an take a look and get everything back up and working.
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Paul Selsky
Paul Selsky@PSelsky·
@FidiumFiber I’ve lost service at my home in Sacramento and your company web site is not available. Is there an outage?
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Fidium Fiber
Fidium Fiber@FidiumFiber·
You’ve got questions, we’ve got answers! At Fidium Fiber, we’re committed to making your internet experience as smooth as possible. Whether you're curious about installation, pricing, or speeds, visit our FAQ page for the answers you're looking. bit.ly/4gUTOnU . 💡
Fidium Fiber tweet media
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@Micmaz34 Hi Mike, sorry for the delay. Everything should be back to normal now.
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Mike
Mike@Micmaz34·
@FidiumFiber any update on internet being down ?
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@eximiousgames Hi and thanks for reaching out. We are sorry to hear we have delivered a substandard experience so far. Please reach out to our support team at 1.844.434.3486 so we can look into getting everything working the way it should.
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Eximious
Eximious@eximiousgames·
Fidium Fiber has to be one of the least reliable internet providers ive ever had. They make comcast look like kings
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@ColderRocks Hi James, thanks for reaching out. We are sorry for the service issues. Please DM us your account number or address so we can look into this further for you.
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James Moore
James Moore@ColderRocks·
@FidiumFiber you truly have the worst customer service in the industry. I haven’t had WIFI for 2 months and now my internet has completely stopped. You want me to wait 8 days without service even though your techs are in my neighborhood. Cancel your installations and mine first
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@oskrgab Hi Oscar, thanks for reaching out. We don't have any large scale issues reported in the Katy area at the moment. If you are still having issues please reach out to our tech support team at 1.844.434.3486 and we will be happy to help.
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@ambarella Hello and thank you for reaching out. We were experiencing some issues in your area yesterday, but everything should be back to normal now. If you are still having issues, please reach out to our tech support team at 1.844.434.3486.
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ber
ber@ambarella·
@FidiumFiber is there an outage in Sacramento?
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@ChristySimm23 @BDorr Hello and thanks for reaching out. Please contact our support team at 1.844.434.3486 so we can investigate further and get things working the way they should.
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GiGi
GiGi@ChristySimm23·
@BDorr @FidiumFiber Exact same for me in TX. Switched a few months ago. Constantly goes out. Not for long periods of time but it's almost every day. Super frustrating.
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@buckyjeanne HI Aimee, thanks for reaching out. We are sorry you haven't been getting the speeds you should be. Please reach out to our technical support team at 1.844.434.3486 so we can look into getting this fixed.
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Aimee
Aimee@buckyjeanne·
@FidiumFiber paying for gig speed getting about 200mb. It's turning into a daily thing and your hold times are insane. I just want to watch the football game. 😡
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@dougcastoldi @Starlink Hi, Thank you for reaching out to us at Fidium. We are sorry to hear this happened. If you would like to send us a private message we can look into this with you.
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@BDorr X is not showing my reply, so I am sending it again. Sorry if this is a duplicate. Excellent, we should be able to get everything fixed then!
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@BDorr Excellent, we should be able to get everything straightened out then!
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Fidium Fiber
Fidium Fiber@FidiumFiber·
@realwhitebeaner No problem at all, let us know if there is anything we can do to help in the future!
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PATRIOT🇺🇸☦️
PATRIOT🇺🇸☦️@redwhitebeaner·
@FidiumFiber Fidium Fiber social media admin im sorry i was drunk and upset (it was my fault, i had like 10 devices on the wifi, turned them off whenever they werent used and it seemed to do the trick) thank you fidium social media admin. Youre the best! Keep being you!
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