Cat D.

799 posts

Cat D.

Cat D.

@FidoCatherine

Have a question about your Fido service? I'm here to help! Vous avez une question à propos de votre service Fido? Je suis là pour vous aider!

Montréal Katılım Temmuz 2011
92 Takip Edilen34 Takipçiler
Cat D.
Cat D.@FidoCatherine·
@aileen_doyle The chat closes at 9pm EST, so that's understandable. Could you please follow me so we can DM? Thanks :)
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Cat D.
Cat D.@FidoCatherine·
Hey @aileen_doyle , have you been able to reach a representative?
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Cat D.
Cat D.@FidoCatherine·
@drewisthe Hi Drew! I've sent you an email so we can review your account. I look forward to hearing from you :)
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Cat D.
Cat D.@FidoCatherine·
@hildalemus Hi Hilda! You're probably just on the expanded network, which is why you're picking up a Rogers signal. Nothing to worry about!
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Cat D.
Cat D.@FidoCatherine·
Hi @polrol I'm sorry to hear that. What happened for you to feel this way?
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Cat D.
Cat D.@FidoCatherine·
@D_isforDayana Hey Dayana, I can have a look and see why the rep couldn't add it. Could you please follow me so we can DM?
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Cat D.
Cat D.@FidoCatherine·
@paliontology Hi Matt! @FidoEric isn't in right now, but if you'd like to continue this discussion with me, feel free to follow and DM :)
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Cat D.
Cat D.@FidoCatherine·
@trina6o4 Let me know if the problem persists.
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Cat D.
Cat D.@FidoCatherine·
Hey @trina6o4 ! No issues that I know of. Have you tried turning off 3G? Or turning your phone off for a few seconds and back on?
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Cat D.
Cat D.@FidoCatherine·
@mrjoi I'd be happy to look into all of these issues with you Joe. I'll be waiting for your DM.
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Cat D.
Cat D.@FidoCatherine·
Hi @_Vinsia ! Could you follow me and DM me that information please? Thanks :)
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Cat D.
Cat D.@FidoCatherine·
@mrjoi We can always open a ticket to investigate the issue you're having. Let me know if you'd like my assistance :)
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Cat D.
Cat D.@FidoCatherine·
@mrjoi Hey Joe! Sorry to hear you've been having issues, could you please follow me so we can DM? Thanks :)
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Cat D.
Cat D.@FidoCatherine·
@Cleanhead You can try it and see if it works, let us know how it goes.
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Cat D.
Cat D.@FidoCatherine·
Hey @jay_suarez , I"m sorry to hear that. Are you able to use 3G now?
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Cat D.
Cat D.@FidoCatherine·
@akooman @FidoEric Alright then :) You can let him know when you're available
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Cat D.
Cat D.@FidoCatherine·
@akooman Hi Andrew, @FidoEric isn't in at the moment so I'm going to have to ask you to follow me :/ Sorry for the runaround.
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Cat D.
Cat D.@FidoCatherine·
@GrainneMcCarthy That having been said, if you require assistance please follow and send a DM, I'll see what I can do.
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