Flight Centre Canada

@randruszko Upon further review, we can confirm the email has been received. It's our understanding that this matter is being supported and responded to. We encourage you to continue your correspondence via email to receive support from our customer service.

@FlightCentreCa I am confirming that I sent the email address to customer.experience@flightcentre.ca. I tried the phone number that you provided, and it does not work.

@FlightCentreCa I am writing to express my dissatisfaction with the handling of my credit request for the unused portion of my Vacations package. It’s been 2 weeks, and still no update. Does not seem that I will ever get my credit.

@randruszko We have checked with our Customer Experience team and they haven't received an email. Can you please confirm that you emailed: customer.experience@flightcentre.ca

@FlightCentreCa The client experience phone number in your tween is not an assigned number. I emailed the client experience email address provided and still no responce. More proof that @flightcentre does not provide customer care nor care for customers.

@randruszko We're sorry to hear you've been given the runaround. Unfortunately, we're not able to provide support via our social media channels, but strongly encourage you to reach out to our customer experience team via email or telephone. They'll be in the best position to assist.

@FlightCentreCa I have already reached out, I spent 10 days trying to get help, only to be told by Flight Centre to contact the resort directly. The resort had told me to contact Flight Centre. I’m caught in the middle and Flight Centre is not helping me.

@gkellywrites Hi Georgina, we're sorry to hear you had a negative experience with us. We'd love the opportunity to learn more. If you'd be willing, please call our Customer Experience team at 1-888-242-2815 (Monday to Friday 8:30AM to 5:00PM EST) or email customer.experience@flightcentre.ca.

@FlightCentreCa everything about our experience with you has been awful. Never. Again.

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