Fon Customer Care

@GabrielJabinet Sorry to hear! Pls follow us back and DM your username so we check it out! Will follow up via DM to avoid character limit. Thx!

@KennethHeal1 Please download the documentation for your device. Firmware upgrade instructions can be found within!

@KennethHeal1 You can find more info (and firmware instructions) here: support.fon.com/hc/en-us/artic…

@ChuankunD Sorry to hear. You can find troubleshooting info at support.fon.com/hc/en-us/categ… If you're still having difficulties, please submit a support ticket so we can help you out with this! - Fon

@FonCare When I login COSMOTE WiFi Fon, it always login fail, and 'It is currently not possible to login, please try again later.(Code 302)' always shown in the screen. this issue happened from yesterday, and it was ok before yesterday.can you help to fix it?

@ChuankunD In case the issue is cookie or loop-related, please disconnect from the signal and remove it from your list of available networks, delete all cookies and temp files, close all browser windows, and try again. This time it should work. If it still persists, please sen...

@pegasus2302 Please send an e-mail to unsubscribe@fon.com Thanks!

@OuftiDave just followed back. please DM your account info so we can check and help you out. Thx

@OuftiDave hmm, could be a temporary malfunction. Looks online now register.fon.com If you meant the captive portal, please DM your account info so we can check and get back to you, avoiding char limit! Thx!

@sonyfony briefly, the agreement between BT and FON was not renewed and this partnership has ended, hence the closing down of the Fon portal.

@sonyfony Pls follow us back and DM your username so we check it out! Will follow up via DM to avoid character limit. Thx!

@L_Temple_Adeoye Sorry to hear! Pls follow us back and DM your username so we check it out! Will follow up via DM to avoid character limit. Thx!

@Thorpey8711 Sorry to hear! Pls follow us back and DM your username so we check it out! Will follow up via DM to avoid character limit. Thx!

@FonCare hi. Having real difficulty with your app, can't connect and can't view or purchase passes! Please help working from home and my wifi has packed up! Thanks

@debbiespellman sorry to hear about that. We will be replying back with more details about the issues and your refund via your inbox. Thanks!

@roodeluca Hi Rodrigo, we have received a notification that you would like a refund from a Fon pass bought. Please send your email/fon account and we will check it for you.

@kingrob32 Sorry to hear! Pls follow us back and DM your username so we check it out! Will follow up via DM to avoid character limit. Thx!

@ntemposd Sorry to hear! Pls follow us back and DM your e-mail address so we can check it out! Will follow up via DM to avoid character limit. Thx!

Hey @FonCare I've just received an email that welcomes me to Fon. I've never subscribed to your service and TBH I don't feel that happy. Could you please unsubscribe me NOW without wasting more of my time? Thank you

@ageofboredom Hi, we are sorry for that please follow us back and DM your account/email and we will check it for you

@Sander_Eek Hi, we are sorry for that. Please follow us back and DM your account and we will check it for you.

@emmamaryS Hi Emma, we are following you now.

@Richie_Valens Sorry to hear! Pls follow us back and DM your username so we check it out! Will follow up via DM to avoid character limit. Thx!

@FonCare I’ve been trying to connect several time with the last two days. Only managed to login once. Keep getting the message “It is currently not possible to login, please try again later (Code 303). Can you help please? Fon customer in the Uk trying to acess in PT. Thanks