The Fragrance Shop 💙

@xmrs_wallacex Hello, we are deeply sorry for making you feel that way, it was never our intention but we would like to look into further at the concern raised. Please DM your reachable whatsApp number and country code we connect you with an agent who can assist. Thanks twitter.com/messages/compo…

@FragranceShopUK been emailing your customer services for 3 weeks now - no replied about bottle that broke when we opened it! Terrible customer service!!! Have commented everyone and you just ignore me

@divrabs Hello, we are deeply sorry for making you feel that way, it was never our intention but we would like to look into further at the concern raised. Please DM your reachable whatsApp number and country code we connect you with an agent who can assist. Thanks twitter.com/messages/compo…

@FragranceShopUK Can someone please explain what is going on with your customer service?? I’ve been trying to get any sort of information about what’s happening for a month now but with no joy

@iAJSsmCUPoyDMRX Hello, we are deeply sorry for making you feel that way, it was never our intention but we would like to look into further at the concern raised. Please DM your reachable whatsApp number and country code we connect you with an agent who can assist. Thanks twitter.com/messages/compo…

@FragranceShopUK I emailed last week with a query about a missing item, I have since then emailed again asking for it to be answered, still heard nothing. Any chance I could get a bit of help? I’d rather stay shopping with you but I can’t if the customer service stays like this.

@ShanieEdwards74 Hello, we are deeply sorry for making you feel that way, it was never our intention but we would like to look into further at the concern raised. Please DM your reachable whatsApp number and country code we connect you with an agent who can assist. Thanks twitter.com/messages/compo…

@FragranceShopUK Hi I need help with my order, I have emailed and no one is getting back to me. The chat bot is useless for help