Frost Bank

Our Austin, Dallas, and Tarrant County area locations are opening late Wednesday, 1/28, due to Winter Storm Fern. Please visit locations.frostbank.com for information on your financial center’s hours. You also can call (800) 513-7678 or chat live in the app for assistance.

Our Austin, Dallas, Permian Basin, San Antonio and Tarrant County area locations are closed or opening late Tuesday, 1/27, due to Winter Storm Fern. Please visit locations.frostbank.com for information on your financial center’s hours. You also can call (800) 513-7678 or chat live in the app for assistance.

Our Dallas, Permian Basin, San Antonio and Tarrant County area locations are closed or opening late Tuesday, 1/27, due to Winter Storm Fern. Please visit locations.frostbank.com for information on your financial center’s hours. You also can call (800) 513-7678 or chat live in the app for assistance.

Our Austin, Dallas, Houston, Permian Basin, San Antonio and Tarrant County area locations are closed or opening late Monday, 1/26, due to Winter Storm Fern. Please visit locations.frostbank.com for information on your financial center’s hours. You also can call (800) 513-7678 or chat live in the app for assistance.

Our Dallas, Tarrant County and Permian Basin area locations are closed today, 1/24, due to Winter Storm Fern. Please visit locations.frostbank.com for information on your financial center’s hours. You also can call (800) 513-7678 or chat live in the app for assistance.

@seaworthj Thank you for letting us know, we're sorry for the issues you’re having. We’d like to help get this resolved, can you share which Financial Center you’re visiting and the best way for our team to contact you?

in a @FrostBank office. I had an account defrauded of $9999. I’m trying to get the upward site account number and routing number. The “personal banker“ said that that was not part of her protocol. Would not call “busy” supervisor. I need to file criminal complaint.

@Ams2957 Hi, we're sorry to hear you are experiencing an issue, please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank I can't log onto my online account. It says you're having a problem.

@wearabibas We continue to open new locations across Texas and will share your feedback with the team responsible for our expansion strategy!

The system issue affecting mobile banking access has been resolved. You should now be able to log in as usual. We appreciate your patience while our teams worked to restore service. If you continue to experience any issues, please visit Frostbank.com or contact our support team.

@wearabibas We have 200+ financial centers with deposit taking ATMs across the state. To find location nearest you, please visit locations.frostbank.com

@FrostBank Should be able to deposit to the frost ATMs in the HEBs. Lame that u cant when there are so few physical frost locations

@sportsfan702 Hi, please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank is there anyway I can speak to somebody in the overdraft department. I’m trying to figure something out. :)

@JoshYods Hi, please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank my banking app on the iPhone has been unable to connect for 5 days now. Is there a solution?

@CarinadoCox @Meta Hi, please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank No seriouly like what is @Meta doing? Fraud or something? So take a look at this right. Card stolen. Replaced. New card. Somehow @Meta was still able to charge my old stolen card thats 100% canceled but somehow charge it to my new card? Make that make sense. I have receipts!

@tequilacowboyy Hi, please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank I’ve been trying to get into my bank account for 12 hours, the app or the website doesn’t work. This is insane. I can’t login to my business personal accounts.

@sportsfan702 Hi, please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank I have a quick question about ACH payments and the holiday.

It's a priority to always provide our customers with thoughtful service, so we're sorry to hear about your experience. We appreciate you reaching out with your feedback, and please know we will be following up with our team. Please give us a call at 800-513-7678 and we'll be happy to help!

@FrostBank might be the worst bank I have ever used. Anyone have a Texas-based bank they’d recommend using? I’m considering going back to Wells at this point…

@watkinssuzette1 Hi, would you please send us a DM with your name and a good number to reach you? We will have a supervisor reach out to assist!

@FrostBank I’ve a called. No one answered. All lines are busy. 😡

@FrostBank has issues. No business deposits this morning. Get it together Frost. 😡

It's a priority to always provide our customers with thoughtful service, Frank, so we're sorry to hear about your experience. We appreciate you reaching out with your feedback, and please know we will be following up with our team. Please give us a call at 800-513-7678 and we'll be happy to connect you with a live Texan quickly.

@FrostBank Holding 15 minutes so far calling Frost. They used to answer immediately which differentiated them from their competitors. Truly horrible service. They are holding their customers in contempt with this gaslighting nonsense.

It's a priority to always provide our customers with thoughtful service, Amaris, so we're sorry to hear about your experience. We appreciate you reaching out with your feedback, and please know we will be following up with our team. Please give us a call at 800-513-7678 and we'll be happy to help resolve any of your issues!

@FrostBank is the worst bank to have.