Funimation Help

If you are experiencing any issues, please make a ticket here: goo.gl/9CuGCz for the fastest service. If you are unable to access the website, you can always send an email to help@funimation.com instead and our support team will be happy to assist you.

@ackane11 @FUNimation We have reached out to you via DM.

Day 3 @FunimationHelp and @FUNimation.

Hey @FUNimation and @FunimationHelp I am a premium subscriber and yet almost all of your content is giving me this message. A little help would be great!

@waggs902 @BrandonBVarnell @FUNimation We've reached out to you. Please check your DMs.

@FunimationHelp @BrandonBVarnell @FUNimation Having same issue. Could I get some help as well?

As a premium subscriber to @FUNimation, seeing this after I logged in is kinda upsetting. A little help @FunimationHelp?

@spoookles @FUNimation We've reached out to you via DMs.

@FUNimation hey friends, is your shipping of in stock items delayed at all right now? i tried checking the blog but couldn’t find anything @FunimationHelp

@WilliamDewell We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@majorghosts We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp Episode 6 of Arifureta doesn’t have the option to select English even thought it says English, Japanese.

@FusionChrys @FunimationUK We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@AssaadPatrick We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

Hey @FunimationHelp is it normal that In "Seven deadly sins" I only get Extras?

@JulianSouto2 We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp I need help setting up my funimation now subscriptions as I can't because it keeps asking me to enter my zip after I already have please help.

@PreciousBerry4 @FUNimation The Watch Offline feature is only available with a Premium Plus subscription, we apologize for any confusion!

@FunimationHelp @FUNimation i’m a premium member, but i’m unable to download episodes on my ipad, do i have to be a premium plus member to download?

@Captain_Hillman We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp I can't get ANY videos to play on the PS4 via your app (endless loading) or the console's browser (video not found). Is this a known issue?

@sanford_mont We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp is your app down? I just claimed my free month from nitro on my pc and the site was working fine but on my phone i cant get past the log in screen because it keeps sayong unable to connect

@EnderStryker We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp hey I'm trying to sign in on my app and it won't work it's refusing it and I know my password is correct and my email cuz I haven't changed it any idea what's going on

@ArcticOcelot15 We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp are your servers down? I can’t load anything or stream

@RobPlayinGames @FUNimation Please submit a ticket at goo.gl/9CuGCz. Our support team will be happy to assist you with your order!

@FUNimation @FunimationHelp I swear, every single time I order from you guys my products come damaged. First picture is the box, second picture are the items. They were packed with a single layer of paper. No bubble wrap or anything. Every last one damaged. Unacceptable.

@murphy_jacobd We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@FunimationHelp I’m trying to create an account and subscribe but it gives me the an account cannot he made at this time and I’ve tried on multiple devices and reset my router twice and still no luck

@AoiThinks We'll be happy to look into this for you! Please submit a ticket at goo.gl/9CuGCz. Our support team will investigate!

@ToolBot Please DM us your email address so that our customer support team can reach out to assist you further! Thank you!

@FunimationHelp Hello I am trying to watch Ai Tenchi Muyo on the Roku and when I go to switch the language from English to Japanese it will work sometime and then it won't

@HeavyE79 Please DM us your email address so that we can look into this for you! Thank you!

@FunimationHelp I'm having an issue redeeming a digital copy from a recent BluRay purchase. I tried leaving a message for support on your site a couple of days ago but I haven't heard anything yet. Are you guys backlogged?

@NotSoScaryTerry Please DM us your email address so that our customer support team can reach out to assist you further! Thank you!

@FunimationHelp So the Funimation app won't load for me on anything but the mobile app, on PS4 and Xbox One it just keeps buffering at the main screen and on my Roku TV it just says error, try again later.