G Adventures

@BarryOKeeffe68 Hi Barry, we recommend calling the emergency phone number for the local office of the destination you are in. This number can be found on your tour voucher, or on our webpage for the specific tour you are on on the Tour Details page

@gadventures 1/2 Hello We are concerned Arrived yesterday evening, was picked up from the airport as arranged But on arrival at the hotel you arranged, they had no knowledge of our booking It took over a hour to be given a room, and that was luck that one of your reps was there

@mj140287 @DinersClubEC Hi! We're so sorry to hear that you've been receiving repeated calls from us. The situation you are describing certainly does not sound in line with how we operate and our expectations of our staff. We'd be happy to look into this more, if you wish to send a private message?

Cuidado los estafan de la empresa G Adventures @gadventures me llamaron más de 20 veces haciéndose pasar por la Diners Club @DinersClubEC que disque para reconocimiento de benéficos pidiendo info y luego te dicen que son una empresa de turismo #estafa #estafaec

@JimmyEHunt Hi! Our Great Adventure Sale that offers up to 25% off a selection of our tours is running from Dec 23 to Feb 2, so you are correct that any pricing you saw two weeks ago is the same as it currently is. 😊 There's only a few more weeks left of the sale though!

Trashy by @gadventures advertising 25% off, but the 'sale' prices are the regular prices I put in a spreadsheet two weeks ago.

@lukefromtonight Hi Luke, I am sorry to hear you have experienced difficulty booking. Please send us a DM with your booking number, and we will call you back urgently to have this resolved.

.@gadventures I’ve spent nearly 4 hours today trying to pay in full for a tour I was told would be held until today. Cash ready, but the booking process has been impossible and I’m now unable to book at all. Please escalate and arrange a senior callback ASAP.

@Uncaged_Panda_ Hi Amanda, I can see that you have been in contact with our customer solutions team regarding compensation and a resolution, which I believe is now complete, however, if you have any further questions do please reach back out to our customer solutions team via email 💜

@gadventures Can someone contact me re unresolved complaint ref 2375806 first raised 11 weeks ago. The agreed payment for my damaged property still remains unpaid 5 weeks later and my emails are being ignored.

"I was just thinking it this morning while finishing up another incredible G Adventures tour in Madeira as a solo female traveller. So grateful that i can explore the world on my own terms!!" 🗺️ Hiking in Madeira - gadvnt.rs/3YMgm2B 📸 @_thisisnats

@DanSouthco43120 Hi Dan, keep an eye out towards the end of the month! 💜

@gadventures hi can you let me know when your black friday sale starts this year? Thanks

@Diana_Dang Thank you for your feedback. We are really sorry for the issues you are experiencing. We are currently in the process of updating our chat system and working on some technical issues. We will be sure to report back to our team regarding your experience. 💜

@gadventures You got a terrible live chat agent system. I queued and when the agent came on. They did not address me and left. When I tried to reconnect, they disappeared again. How in the world can I get support like this?

@alcczs Hi Amy, Thank you for reaching out 💜 Did you receive feedback yet? If not - if you can please share your booking number and we can get an sales agent to look into it for you.

@rozy975 Hi there! We're really sorry about that...Can you confirm that the issue persists?

@gadventures trying to book a trip but your website is crsshing. Not letting me choose any date. Giving me this message.

@pettifordo Hi there! We’d like to hear your feedback. Our Customer Solutions team is here to help. Feel free to reach out at customersolutions@gadventures.com.

@gadventures I sent a message to bruce@gadventures.com - does anyone monitor this account as I haven’t heard back about my concerns or should I write them here ?

@angela_az Sorry to hear you had some issues getting through to us! Should you ever wish to get in touch with us in future, we have a 24hr phone line, in addition to our live chat and email: gadventures.com/contact-us/ 💜

@gadventures was on hold on chat for an hour and kept saying I was next and then number 2. I have now booked our family trip with a competitor who I could actually get through to - just letting you know in interests of feedback - a pity as daughter previously done 2 trips with u

@baabaaboobeep Hey there! 😄 - Apologies, we were experiencing some slow loading speeds on our website this morning. The issue has been resolved so the website is running smoothly, you can also reach out to us by phone as well! 💜 North America: 1 888 800 4100

@Tombledore Sincerest apologies, thank you for bringing this to our attention. It wasn't our intent to send the giveaway to travellers who would not be eligible, we are fixing this right away for future newsletters.

@gadventures please stop sending giveaways to travellers who don't have access to them. It cannot be so hard to make a continent or country split in your mailing list. This is very disappointing every time.

@maisielord16 Hi, thanks for reaching out! This is a great question for our Reservations team, they're the experts on everything tour-related. You can reach them at ⤵️ 💬 Contact Us: gadvnt.rs/3fgOi1a

@lipsmacker10987 Hi, sorry that you're having trouble getting in touch with us. The social media team would be happy to add you to a callback list, please DM us with your name, contact details, and timezone. Thank you!

@gadventures I’m in the UK trying to contact you about booking flights & have been on hold twice for 30 mins each time and also did the callback service over an hour ago…no one called. Now trying calling again. I just wanted to book flights with you! Will I get through tonight?

A dozen travel advisors joined a @gadventures hiking FAM in the Azores last week, exploring São Miguel's dramatic north coast. From Ribeira Funda to Maia, they hiked through lush forests, historic tunnels, and saw Lagoa do Fogo. More adventures ahead on Terceira! #gcanfam

“A cascade of surprises!” #GAdventures treats #traveladvisors to ultimate #TaylorSwift experience in #Toronto. paxnews.com/news/tour-oper… @gadventures @GAdventuresNews

Hokkaido is calling! 🇯🇵🌿 ⁠ ⁠ Discover our NEW Active Japan: Hokkaido Adventure, a 9-day journey that takes travellers through Japan’s wild side. ⁠ Check out the link to learn more about exploring Hokkaido with us -⁠ gadvnt.rs/3Zeuymw ⁠

@JaneMundon Hi there, we'd like to connect you to our Customer Solutions team. Please DM us your booking number, they will reach out to you directly.