Global Digital Inclusion Partnership

ICASA has published new rule that compels Mobile networks to roll over unused data, voice and SMS bundles automatically at least once when they expire. Bundles will be used in order of expiry. The bundle that expires first will be used first. Users will be able to transfer bundles or parts of bundles to other users on the same network. There will be no limits on how often or how much can be transferred. If a customer cannot use their bundle because of a fault caused by the network, the validity period must be extended. This will all happen from January 2027.