Google Merchant Center

@tonkertom We realize how important it is. To get an update on an open request, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Thanks.

@GoogleMyBiz hello looking for some manual/direct help with GMC, 4-4787000041105 ; misrepresentation & appealing issues

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@Zain_Gujjar97 We understand your concern. To get an update on an open request, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Thanks.

@GMerchantCenter @GoogleAds @Google I already tried your direct support forms! My Tickets (5-1785000040723) were completely ignored by automated bots. Standard support is trapped in a loop and refusing to look at my approval screenshots. I need a MANUAL ESCALATION to a backend engineer via DM!

@GMerchantCenter My Merchant Center account (5761352983) has been officially APPROVED & reactivated twice via email. However, due to a severe backend glitch, my dashboard is STILL stuck on "Suspended". Email support is completely ignoring me. @GMerchantCenter @GoogleAds @Google

@Zain_Gujjar97 @GoogleAds @Google @Zain_Gujjar97 Also, we've noticed that you shared your merchant ID publicly to help with your issue. Since merchant IDs are often considered private information, we'd recommend deleting your post.

@Web__Better Mind if we jump in? To get an update on an open request, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Thanks.

@GoogleAds 90 days. 20+ transfers. 8 support tickets. Zero resolution on a Merchant Center feed approval. Tickets: 8-9475000040322, 7-9558000040235, 0-4139000040940, 5-4032000041127, 4-4623000041368, 9-8705000041227, 5-3841000041171, 1-3541000036757 We need a real case manager.

@kylexpowis We realize how important it is. To get an update on an open request, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Appreciate your understanding.

@kylexpowis We understand your concern. Just to confirm, have you tried reaching out to our support team? If yes, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Thanks.

@Heryorbs We understand your concern. Here’s what you can do if your products or Merchant Center account got flagged for misrepresentation -> goo.gle/3SPLs7J. Hope this helps. -John

@GMerchantCenter I just setup my Merchant Center accounts and it was approved. But later it was suspended for Misrepresentation and i have actually corrected the policies page like About Us, Contact Us, Shipping Policy, Return & Refund Policy, Terms of Service and Privacy Policy page

Our new help video series continues with our second tutorial: "Master Merchant Center: Advanced Data Sources & Rules"! Learn how to use supplemental data sources and data source rules to optimize your listings and save time: youtu.be/zDgFW75I3HQ?si…

@Heryorbs We realize how important it is. In order to assist you further, could you please provide us with a brief description of your issue? Once we have the required info, we'll be able to assist you further. Thanks.

@GMerchantCenter Hi @GMerchantCenter My Google Merchant Account Keeps rejected after correcting the policies page and the Manual appeal also got rejected many times and it looks my appeal are been checked my bot without manual review

@Kramroll @Kramroll We realize how important it is. To get an update on an open request, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Appreciate your understanding.

@GMerchantCenter Even the person I hired from Fiverr couldn't figure it out. Every email response after an appeal was similar to this. Offering little info on what needs to be fixed.

@GMerchantCenter You all are the worst! I keep getting denied by you with vague information on how to fix whatever problem I have. I have real products and a real small business and you are slowing me down for making real sales! #frustrated

@Karen190515 Hi there. We have responded to your query via DM. If you have any questions, please reply over there. Thanks.

@GMerchantCenter @GMerchantCenter When will you give me a real answer? I have already sent you a message.

Wrongly banned! GMC 5685297822 flagged for "Misrepresentation" despite being a legit factory with trademarks. @GoogleAds @GoogleSmallBiz we’re stuck in a bot loop—this is a fatal blow to our 2 brands. Please provide a HUMAN review!

@lucas_batti We understand your concern. Here’s what you can do if your products or Merchant Center account got flagged for misrepresentation -> goo.gle/3SPLs7J. Hope this helps. -John

@GoogleAds our Merchant Center account was blocked after a “misrepresentation” review. We are a legitimate Brazilian retailer selling 100% original products, with verified business info and domain. As a new e-commerce, we’d appreciate guidance or a manual review to clarify.

@lucas_batti We understand your concern. Here’s what you can do if your products or Merchant Center account got flagged for misrepresentation -> goo.gle/3SPLs7J. Hope this helps. -John

@JamesCole90950 We understand your concern. Just to confirm, have you tried reaching out to our support team? If yes, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE.

Hi @GMerchantCenter , @GoogleAds , @Google , my Merchant Center is suspended for Misrepresentation. I’ve made all required fixes but reviews keep failing. Can you please help identify the exact issue still triggering the policy so I can resolve it correctly? Thanks.

@AkinjareA83757 Hi there. We have responded to your query via DM. If you have any questions, please reply over there. Thanks

@GMerchantCenter @jinyun_zhou Kindly reply to my DM @GMerchantCenter

@jinyun_zhou @jinyun_zhou Also, we noticed that you shared your Merchant Id publicly to help with your issue. Since Merchant IDs are often considered private information we'd recommend deleting your post. Thanks.

@HimalayBhatt_ Hi there. To get an update on an open request, please reply directly to the email thread you already have with support, or submit a new request by visiting our help center → goo.gle/3KSh7RE. Thanks.

@GMerchantCenter We have been doing the same but there is no specific issue they are mentioning and the emails are coming vague to understand. I would request to have a call support.

@GMerchantCenter Hi team, I have been trying fix my merchant account but unable to understand what is the real issue. I also tried a lot to place request for the call support but I got nothing except automated replies. Please help me fix my account, at least tell us the reason!

@Leoflberanabeo @Leoflberanabeo Hi. You might be able to fix disapproved accounts, feeds, or items directly in your account. To better understand the disapprovals in your account, use the Diagnostics page or check the notification email for more information here: goo.gle/3Qtzr5v.

Hi! Our Google Merchant Center account has been suspended since 24 November 2025. We have submitted multiple appeals, but the issue still hasn’t been resolved. We kindly request your assistance in reviewing our case and helping us restore our account. Thank you @GMerchantCenter