GAMTEL

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Customer Notice We are currently experiencing a fiber cut in Bijilo due to road construction, affecting internet connectivity around the Greater Banjul Area. Our technical teams are on site working to restore services as quickly as possible. Thank you for your understanding.

CUSTOMER NOTICE! Ramadan Working Hours

Ramadan Kareem 🤝 May Allah SWT accept all our worship and forgive our sins.

Customer Update! GAMTEL wishes to inform customers of an internet service disruption affecting internet connectivity around Kotu and surrounding locations due to a fibre cut on the ACE primary cable. The damage was caused by road construction activities in Bijilo after Bakadaji Hotel. Our transmission team is currently on site and working to restore connectivity as quickly as possible. We regret the inconvenience caused and appreciate your patience and understanding.

Happy New Year 2026!

This landmark project positions the GamTel–SYSROAD partnership as a strategic pillar for digital sovereignty, regional integration, and sustainable economic growth, reinforcing The Gambia’s role in Africa’s evolving digital landscape. Institutional Support The initiative has received full endorsement from His Excellency President Adama Barrow, alongside the Ministry of Communications and Digital Economy (MOCDE), the State-Owned Enterprises Commission, The regulatory body Public Utility and Regulatory Authority (PURA), and the Ministry of Finance and Economic Affairs (MOFEA). The ceremony was witnessed by senior officials from GAMTEL and GAMCEL, representatives from MOCDE, SOE, MOFEA-Public Private Partnership technical team, sector regulators, and GAMTEL’s Board of Directors led by Mr Salieu Jack. In closing, GAMTEL MD expressed appreciation to all stakeholders and acknowledged the unwavering support of H.E Adama Barrow for the initiative. About GAMTEL The Gambia Telecommunications Company (GAMTEL) is the national telecommunications operator of The Gambia, providing fixed-line, broadband, and international connectivity services and playing a central role in the country's digital development. About SYSROAD SA HOLDING SYSROAD is a Senegal-based technology and systems integration group with extensive experience in large-scale digital infrastructure projects across. ** END **

PRESS RELEASE GAMTEL and SYSROAD SA HOLDING Signs US$50 Million PPP to Transform The Gambia’s National Broadband Network Bijilo, The Gambia | Wednesday, 24 December 2025 The Gambia Telecommunications Company Ltd (GAMTEL) has signed a US$50 million Public-Private Partnership (PPP) agreement with SYSROAD SA HOLDING to upgrade, expand, and modernize The Gambia’s national broadband and telecommunications infrastructure. The signing ceremony, held at the Bakadaji Hotel in Bijilo, marks a major milestone in the country’s digital transformation agenda and represents one of the most significant network investments in GAMTEL’s history. In a decisive move to strengthen national digital infrastructure and secure The Gambia’s digital sovereignty, The landmark Public–Private Partnership (PPP) agreement with SYSROAD SA HOLDING, a leading African system integrator, to execute a comprehensive modernization of the national internet backbone. The project represents a transformational leap in technological capacity, upgrading the national core network from 40Gbps to 800Gbps, marking a 1900% increase in capacity. This major expansion is designed to eliminate existing connectivity bottlenecks and provide the resilient, high-performance infrastructure required to support a modern, competitive digital economy. Born out of a strategic policy shift initiated in 2023 to address critical infrastructure gaps, the GAMTEL–SYSROAD SA HOLDING partnership moves beyond routine maintenance toward a full national network overhaul. The project will deliver: * Massive Scalability: An 800Gbps national backbone capable of supporting rapidly growing demand for high-speed data and digital services. * Nationwide Expansion: Extended fixed-line and broadband wireless connectivity reaching the length and breadth of The Gambia. * Economic Enablement: Reduced operational costs and improved reliability for SMEs, startups, local content creators, and enterprise users. A Foundation for National Development The initiative is positioned as a national development intervention, providing the digital foundation required to accelerate socio-economic transformation. World-class connectivity under this project will enable: * Digital Financial Services: Supporting fintech innovation, secure e-commerce, and financial inclusion. * Public Service Delivery: Enhancing access to e-learning, telemedicine, and digital government services. * Investment Attraction: Strengthening The Gambia’s position as a connected, credible destination for Foreign Direct Investment (FDI). Speaking at the official signing ceremony, Mr. Lamin A. Tunkara, Managing Director of GAMTEL, stated: “Today, we are not just upgrading capacity; we are investing in sovereignty, resilience, and the economic future of generations yet to come. Connectivity is the new infrastructure of development, and this partnership ensures The Gambia is an active participant in the global digital economy.” A Model of African Collaboration Commenting on the significance of the partnership, Mr. Mouhamad Fall Director General of SYSROAD SA HOLDING, described the initiative as “more than a contractual engagement, but a shared commitment to The Gambia’s digital future and Africa’s transformation.” He emphasized that the project stands as “a powerful example of South–South cooperation, where African expertise, trust, and shared purpose converge to deliver world-class infrastructure.” Mr. Fall further noted that “Africa does not lack talent or capability; what it requires is unity of force and confidence in its own capacity.” Reaffirming SYSROAD’s commitment, he stated that “this project will be delivered with professionalism, transparency, and excellence, solely in the interest of the Gambian people,” adding that “no major transformation is achieved alone—it is achieved together.”

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GAMTEL SIGNS PARTNERSHIP WITH SYSROAD TO UPGRADE AND MODENIZE GAMTEL NETWORK INFRASTRATURE The Partnership signing ceremony between GAMTEL and SYSROAD was held today the 24th December 2025 at Bakadaji hotel. The event was well attended by our line Ministry (MOCDE ), Mr Darbo, Ministry of Finance Madam Juldeh Baldeh chair person of (PPP) Executive Secretary SOE COMMISSION Mr Ceesay, GIEPA Mr Sowe , Ministry of JUSTICE Mr. Jobe , Gamtel/ Gamcel Management under the Leadership of Mr Lamin A Tunkara and representatives of SYSROAD headed by Muhammed Fall the Managing Director. The signing of this Major project will deliver a significant need to strengthen the national core and backbone network upgraded from 500 gig to 800 gig capacity. It will also provide a substantial expansion of fix line and broadband wireless connectivity with reliable services across the Nation. The implementation of this project will continue to enhance key sectors such as Education, Health care, Commerce, Finance and public service delivery. Through this Partnership Gamtel and SYSROAD are laying the foundation for faster, more resilience and more accessible broadband services that will benefit all sectors of the economy. GAMTEL PUBLIC AND MEDIA RELATIONS

Special Christmas Message to GamTel, Gamcel & GTMI Staff On this eve of Christmas Day 2025, I wish to share a moment of profound gratitude and renewed hope with the Management and Staff of GamTel, Gamcel, and GTMI. Unlike many previous years, when we often found ourselves praying for a bailout, whether through government intervention or private-sector partnerships, sometimes with fingers crossed and hopes narrowly unmet, Christmas 2025 has arrived early, and it has come bearing hope. Today, with support from a dedicated and supportive team, and witnessed by well wishers, I had the privilege of signing a landmark contract with an ICT sector partner to upgrade and modernize GamTel’s national network infrastructure. This initiative represents one of the largest network upgrade and expansion programs in Gambia and Gamtel’s history, targeting both corporate clients and last-mile users across the length and breadth of The Gambia. This achievement is not merely a contract, it is a testament to resilience, belief, and the collective effort of a dedicated team that refused to give up on the future of our institution. This, indeed, is an early Christmas gift, one that Management and I are proud to share with all of you, our staff, our partners, and the Gambian people. Thank you for your commitment, your sacrifice, and your unwavering belief in GamTel. Merry Christmas, Season’s greetings, and may the New Year bring even greater progress for us all. MD Lamin A. Tunkara

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PRESS RELEASE #protectournetwork #gamtel #NationalSecurity #InternetConnection

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FOR IMMEDIATE RELEASE Rampant Vandalism Threatens GAMTEL Network Infrastructure The Gambia Telecommunications Company (GAMTEL) is gravely concerned about the ongoing acts of vandalism and cable theft targeting its network infrastructure. These deliberate attacks are causing widespread service disruptions, particularly in the Greater Banjul Area and extending to other regions of the country. One of the most serious recent incidents involved the sabotage of Cabinet 20, which connects over 2,000 telephone line pairs at the Serrekunda Exchange, Fajara and Kotu each with 1000 pairs. The impact of such actions extends far beyond telecommunications—disrupting vital services in sectors such as finance, education, healthcare, agriculture, and national security. GAMTEL strongly condemns these criminal acts and calls on the general public and the security services to join forces in protecting our critical telecom infrastructure. These attacks are not only illegal but represent a direct threat to national development and stability. GAMTEL remains committed to providing reliable communication services and urges anyone with information related to vandalism to report it immediately. Contact: GAMTEL Customer Service: 4229999 / 1311 Email: info@gamtel.gm #StopVandalism | #ProtectOurNetwork | #GAMTEL | #NationalSecurity | #Gambia

Dear Valued Customers, We are currently experiencing an impact on the secondary cable to ACE (9.3km) from Serekunda Exchange. Our Transmission (TX) team is already on-site conducting investigations for possible cause to prepare for restoration. We will keep you updated as soon as we have more information available. Sorry for the inconvenience, and thank you for your patience. THANK YOU

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EXPRESSION OF INTEREST (EOI) For Consultancy Services to Develop a Strategic Business Plan and Review of Key Human Resource Policies for GAMTEL and GAMCEL BACKGROUND The Gambia Telecommunications Company Limited (GAMTEL) and the Gambia Cellular Company Limited (GAMCEL), as part of an ongoing restructuring program, have embarked on the implementation of a comprehensive Social Plan. This reform initiative includes the outsourcing of non-core departments/units such as Customer Service, Security Services, Cleansing Services, and Facility Support (Power & Electrical, Civil Works, and Garage) with the objective of streamlining operations and enhancing efficiency. As part of this transition, GAMTEL and GAMCEL seek to engage the services of a qualified and experienced consultancy firm to support the development of a Strategic Business Plan and the review and revision of key Human Resource (HR) policies, including the Companies Service Rules. OBJECTIVE OF THE ASSIGNMENT The objective is to: Develop a forward-looking Strategic Business Plan for both entities that reflects the post-reform organizational structure. Review and revise HR policies to align with new strategic and operational realities. Recommend strategies for improved performance management and institutional efficiency. SCOPE OF SERVICES The scope of services will include, but is not limited to: Conducting a situational analysis and gap assessment post-social plan implementation. Developing a 3 to 5-year Strategic Business Plan with implementation roadmap. Reviewing and updating existing Service Rules and HR policies. Aligning HR frameworks with best practices and the strategic direction of the institutions. Facilitating validation workshops with stakeholders and presenting final deliverables to management and/or the Board. ELIGIBILITY AND QUALIFICATION CRITERIA Interested consulting firms must demonstrate the following minimum qualifications: A minimum of seven (7) years of proven experience in strategic planning, organizational development, and HR policy reform. Completion of at least three (3) similar assignments in the past five years. Expertise in public enterprise restructuring or telecommunications sector is an added advantage. Availability of a multidisciplinary team including experts in business planning, HR management, institutional development, and legal advisory. SUBMISSION REQUIREMENTS Interested firms are invited to submit an Expression of Interest (EOI) containing the following: Company Profile with proof of legal status and contact details. Description of relevant assignments undertaken in similar sectors. CVs of key experts to be engaged for the assignment. Brief methodology and understanding of the assignment (maximum 3 pages). Please note that this is not a Request for Proposal (RFP). After the evaluation of the EOIs, only shortlisted firms will be issued a detailed RFP to submit full technical and financial proposals. SUBMISSION DEADLINE AND ADDRESS Expressions of Interest must be submitted in sealed envelopes or via email clearly marked: EOI Consultancy for Strategic Business Plan and HR Policy Review And delivered to the address below no later than 25th September 2025 at 12:00 PM GMT: The Managing Director GAMTEL Company Limited No. 3 Nelson Mandela Street P.O Box 387 Banjul Email: lamin.tunkara@gamtel.gm Tel: 9966388 FURTHER INFORMATION Additional information or clarification can be obtained during working hours from: Momodou Jammeh Director, HR GAMTEL/GAMCEL Email: momodou@gamtel.gm Tel: 9966387

INVITATION TO BID FOR THE SERVICES (FOR A PERIOD OF 3 YEARS) 1. SALES & MARKETING 2. POWER ELECTRICAL SERVICES DATE 4th September, 2025 Reference No.: OT 01/2025 Project Name: SALES & MARKETING AND POWER ELECTRICAL SERVICES 1. Gamtel and Gamcel Co Ltd, as part of their ongoing restructuring program, invited proposals for qualified and experienced firms for the following services. 2. You are invited to participate in the proposal for the POWER / ELECTRICAL, AND SALES / MARKETING SERVICES for a 3-year period specified in the bid document. 3. Interested bidders may obtain further information and inspect the proposal documents at the office of the Senior Manager, Procurement GAMTEL, Telegraph Road, Banjul, The Gambia, West Africa. Tel. +220 4228955; Mob: +220 9979919; e-mail: madiba.singhateh@gamtel.gm. 4. The deadline for submission of inquiries and requests for clarification is Monday, 22nd SEPTEMBER 2025 5. A complete set of bid proposal written in the English Language can be purchased at the office of the Senior Manager, Procurement GAMTEL, Telegraph Road, at a non-refundable fee of D5,000.00 6. Proposals must be delivered to the tender box at Gamtel House, P.O. Box 387, Banjul, The Gambia, West Africa, and clearly marked PROPOSAL FOR POWER / ELECTRICAL AND SALES / MARKETING on or before 22nd SEPTEMBER 2025 at 12:00 noon Banjul time. 7. Proposals will be opened at 12:30 noon on Monday 22nd SEPTEMBER 2025, at Gamtel House, P.O. Box 387, Banjul, The Gambia, West Africa. 8. Gamtel is not bound to accept the highest or the lowest bidder. Yours faithfully Mr. Madiba Singhateh For: The Chairman Contract Committee