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Gecko Mobile

Gecko Mobile

@Gecko_Mobile

Let's talk tech! #Apple #iPhone #iOS Get that new phone feeling by buying pre-loved and refurbished tech from Gecko Mobile Shop 📱✨

UK Katılım Ekim 2013
99 Takip Edilen537 Takipçiler
Gecko Mobile
Gecko Mobile@Gecko_Mobile·
@Helenius89 I’m really sorry to hear it’s being going on so long. We are working our way through a backlog of messages and to streamline things we can be contacted via that form. We are now working through the tickets from oldest to newest - including unresolved Facebook ones.
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Helen 🇺🇦
Helen 🇺🇦@Helenius89·
@Gecko_Mobile I’ve been speaking to your “support” for nearly a month over Facebook Messenger and now I can’t even respond to their latest message on there.
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Krishan Jayyaratnam
Krishan Jayyaratnam@kjayyaratnam·
@Gecko_Mobile I sent through my mobile for recycling and royal mail tracking says that it was delivered on Monday. Any idea when I can get a response? So far I've only had texts from you saying that you are still waiting for delivery of the phone.
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Gecko Mobile
Gecko Mobile@Gecko_Mobile·
@PeteEds78 Hi Pete, sorry to hear this. We are currently working through a backlog of support tickets - I will follow up your email now
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Pete Edwards
Pete Edwards@PeteEds78·
@Gecko_Mobile I'm trying to get a reply on an order number for a trade in sent to you before Christmas, can someone message me please
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Gecko Mobile
Gecko Mobile@Gecko_Mobile·
@alexandrahind Thanks for your question. Due to the strikes, and volume of post during the run up to Christmas, we are finding packs are taking around 7 days to arrive.
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Gecko Mobile
Gecko Mobile@Gecko_Mobile·
@Land_of_Chalk @backmarket Hi Rachel, I’m so sorry to hear that. Unfortunately the BackMarket website isn’t owned or controlled by us, but you can reach out to us directly via support@shop.geckomobile.co.uk
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