GeoxCustomerCare

@MrP235016073853 Hi there, we are here to help you. We kindly ask you to contact us through DM or by clicking on the following link geox.com/contactus in order to further verify your complaint and to provide you with the adequate support. In the meantime, we wish you a great day! twitter.com/messages/compo…

@alxmvrk1 Hello, in order to assist you, we kindly ask you to contact us via DM specifying your order number, thank you. twitter.com/messages/compo…

@Miles_L_Donovan Hi Miles, we are here to help you. We kindly ask you to contact us through DM or by clicking on the following link geox.com/contactus in order to further verify your complaint and to provide you with the adequate support. In the meantime, we wish you a great day!

@Geox purchased a pair of trainers (spherica vintage series) and they split within 3weeks post purchase. Reported via website 1 week ago, with zero reply, which is poor .. Can someone please reply? @GeoxCares does this fall under you?

@outofthemark Hi there! We apologise for your experience. In order t be able to assist you, we invite you to send us all the details to our email address customer.care@geox.com. Thank you!

.@GeoxCares Amazing support from customer service. Sent you an email via your website (UK) on 25th May. Nearly a month later and zero response. DM option 'unavailable'. 'Geox Cares' ... honestly?

@annieyfeng @boacuarnel93724 Hi, we are here to help you. We kindly ask you to contact us through DM or by clicking on the following link geox.com/contactus in order to further verify your complaint and to provide you with the adequate support. In the meantime, we wish you a great day!

Hey @GeoxCares! My 2-week old boot (which I adore) already has a small broken part. Is there anything you can do to help? Thanks!

@thivashoeman Hi! We are, as always, available for assistance via DM or via the appropriate form: geox.com/int/contactus. Thank you!

@Blatnik_ Hi there, we are here to help you. We kindly ask you to contact us through DM or by clicking on the following link geox.com/contactus in order to further verify your complaint and to provide you with the adequate support. In the meantime, we wish you a great day!

People: buy @Geox shoes, they breathe. Geox shoes: *breathing* cc @GeoxCares

@Littler_Chelsea Hi, we would like to understand how we can fully meet your expectations: day after day we work to keep high the quality standard of our products. If you had a negative experience, you can contact us here geox.com/contactus, or via DM.

@Littler_Chelsea Hi, we would like to understand how we can fully meet your expectations: day after day we work to keep high the quality standard of our products. If you had a negative experience, you can contact us here geox.com/contactus, or via DM.

@janeyjeff Hi there, please contact us via DM for more info and in order to assist you, thank you!

@GeoxCares I’ve had a really poor customer experience received incorrect item and no refund for item I actually ordered (in November!) - no help in returning unordered item. Please help - multiple calls / messages no resolution

@RuthPor76593518 Hi Ruth! Our Customer Service has already acknowledged your complaint and provided you with all necessary return instructions. For further information, you can contact us via DM or e-mail. Thank you!

@Geox @GeoxCares @Geox do not care. @GeoxCares is an absolute farce. Taking 4 weeks to acknowledge a faulty pair of school shoes leaving my disabled daughter with a leaking shoe.

Hi @julencin2000 we're sorry for your shoes! We invite you to write a DM to @GeoxCares in order to receive help! Thank you!

@RuthPor76593518 Hi Ruth! Our Customer Service has already acknowledged your complaint and provided you with all necessary return instructions. For further information, you can contact us via DM or e-mail. Thank you!

@Geox I have had to super glue my 10 year daughter's school shoes because @Geox have been so horrendous at responding to my request for a replacement. @GeoxCares do not care. Parents: buy @StartRiteShoes instead - a company that actually cares!

HEY THERE! The Geox #BlackFriday is here! 🖤 Shop now at bit.ly/37OwKVg 🖤

@Asuka_Angel Hi Nikki, we need to analize your complaint in order to provide you with the adequate assistance. We suggest you to contact us through a private message or on our website at the following link: geox.com/contactus. We will be glad to assist you, have a good day!

@GeoxUK @GeoxCares my son's shoes are only 2 weeks old and one shoe light staying on constantly. No flashes or light cycles. Just constantly on, even the power button doesn't turn them off. Only one of 4, the other 3 lights don't work at all. Return to seller/online/manufacturer?

@thivashoeman Hello! Please check your DM, thank you.

@thivashoeman Hello! Please check your DM, thank you.

@thivashoeman Hi there! Please send us a DM for more info. Thank you!

@JennyBobofett Hi Jenny, please check your DM, thank you!

.@GeoxCares Has anyone experienced disintegrating soles of their @Geox boots? Company rep refuses to escalate to supervisor to resolve. Boots are in excellent condition. Very poor customer service 😟

@joannegrenfell Hello Joanne, we are sorry to learn this. Please send us a DM in order to provide you with more details, thank you!

@Britspiers Hi, we kindly ask youto provide us with more details by contacting us at the following email address customer.care@geox.com in order to evaluate your request. Thank you!

@joannegrenfell Hi Joanne! We inform you that our customer service is available on call at 0080043696943 and by e-mail at customer.care@geox.com. We inform you that your order is in transit to the warehouse due to shipping problems and you will be refunded within 14 days. Thank you!